Job summary
An exciting opportunity has arisen in eEnablement Training Team to work as part of the eEnablement-Procure to Pay Team who are responsible for supporting a number of functional aspects to support Procurement Services, Accounts Payable and Health Board/Trusts. These range from system technical developments, system training, business intelligence reporting and e-catalogue content management. Surrounding this is robust training and communication.
The eEnablement - Procure-to-Pay team are responsible for supporting Procurement Services and Accounts Payable to develop and implement efficiencies throughout the Procure-to-Pay (P2P) cycle across NHS Wales. We do this by maximising the use of new and existing technology, automating processes, provide clear and comprehensive support and guidance.
This business is delivered by 3 distinct functions; 1) Systems (including e-Catalogue Management), 2) Service Improvement and Developments (including training and communication), 3) Business Intelligence reporting.
Main duties of the job
This is an opportunity to work in a dynamic team whose primary aim is to make a direct positive impact on the purchasing and payment process in NHS Wales.
This post will support the delivery of procurement systems training to staff across NHS Wales. Developing new training material using multiple methods of delivery e.g., e-Learning, Workshops etc., ensuring data quality standards are met
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Job description
Job responsibilities
To train and support Oracle end users throughout relevant NWSSP departments and Health Board/Trusts on the Oracle Purchase to Pay System, in line with Policies and Procedures.
Give support and exercise judgement, problem solving and analysis skills in identifying whether suppliers and their associated systems and processes are suitable for integration with the Health Boards Oracle system
Interrogate the Oracle Purchasing system on trends in purchasing activity, ensuring accuracy and passing to the department officer for consideration.
To provide information/solutions to queries which requires explaining information to suppliers or staff who have little or no knowledge of the Oracle Purchase to Pay System.
To effectively communicate with user departments regarding the use of the procurement system and recommend process changes where necessary.
To provide the end user perspective to all new Oracle developments through e-mail updates and/or User group meetings.
To ensure widespread promotion and use of E-Procurement solutions across the Health Board.
To support the e-Enablement Management Team in liaison with Key User Group Meetings on training issues, relating to ordering and receipting of goods and services.
To provide statistics on review activity and provide recommendations in the development of each review.
To deliver and manage an Oracle Training programme to all new staff in relevant NWSSP departments and Health Board/Trusts to defined timescales as part of the project plan.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
To train and support Oracle end users throughout relevant NWSSP departments and Health Board/Trusts on the Oracle Purchase to Pay System, in line with Policies and Procedures.
Give support and exercise judgement, problem solving and analysis skills in identifying whether suppliers and their associated systems and processes are suitable for integration with the Health Boards Oracle system
Interrogate the Oracle Purchasing system on trends in purchasing activity, ensuring accuracy and passing to the department officer for consideration.
To provide information/solutions to queries which requires explaining information to suppliers or staff who have little or no knowledge of the Oracle Purchase to Pay System.
To effectively communicate with user departments regarding the use of the procurement system and recommend process changes where necessary.
To provide the end user perspective to all new Oracle developments through e-mail updates and/or User group meetings.
To ensure widespread promotion and use of E-Procurement solutions across the Health Board.
To support the e-Enablement Management Team in liaison with Key User Group Meetings on training issues, relating to ordering and receipting of goods and services.
To provide statistics on review activity and provide recommendations in the development of each review.
To deliver and manage an Oracle Training programme to all new staff in relevant NWSSP departments and Health Board/Trusts to defined timescales as part of the project plan.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Educated to HNC/Diploma level and or equivalent, or Relevant Experience
- Good knowledge of software packages such as Word, Excel, PowerPoint
- Knowledge of e-Procurement training processes and procedures
Desirable
- Knowledge of procurement service system processes and/or or equivalent Data Systems
- Qualifications in training e.g. Level 3 Education & Training, Training Qualifications UK (TQUK) etc
- Qualifications or knowledge of e-Learning software e.g. Adobe Captivate, Articulate Storyline 360, Elucidat etc
Experience
Essential
- Experience of Oracle Business systems or similar FMS
- Experience of e-Learning solutions
- Experience of dealing with system related incidents/service requests
- Experience in policy and propose changes to practices
- Experience of training adults
Desirable
- Experience of systems developments/enhancements to support services
- Creating e-Learning content
- Proven experience of working in a service support function
Skills
Essential
- Able to demonstrate effective Communication skills
- I.T. Proficiency particularly in the use of excel, word and email
- Able to demonstrate effective and innovative approaches to training
Desirable
- "Able to use own judgement in providing solutions for problems, across different systems "
- Video production skills
- Organisation and planning skills
Person Specification
Qualifications
Essential
- Educated to HNC/Diploma level and or equivalent, or Relevant Experience
- Good knowledge of software packages such as Word, Excel, PowerPoint
- Knowledge of e-Procurement training processes and procedures
Desirable
- Knowledge of procurement service system processes and/or or equivalent Data Systems
- Qualifications in training e.g. Level 3 Education & Training, Training Qualifications UK (TQUK) etc
- Qualifications or knowledge of e-Learning software e.g. Adobe Captivate, Articulate Storyline 360, Elucidat etc
Experience
Essential
- Experience of Oracle Business systems or similar FMS
- Experience of e-Learning solutions
- Experience of dealing with system related incidents/service requests
- Experience in policy and propose changes to practices
- Experience of training adults
Desirable
- Experience of systems developments/enhancements to support services
- Creating e-Learning content
- Proven experience of working in a service support function
Skills
Essential
- Able to demonstrate effective Communication skills
- I.T. Proficiency particularly in the use of excel, word and email
- Able to demonstrate effective and innovative approaches to training
Desirable
- "Able to use own judgement in providing solutions for problems, across different systems "
- Video production skills
- Organisation and planning skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
