Business Manager

NHS Wales Shared Services Partnership

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a full time Business Manager working for NHS Wales Employers.

Reporting to the Director, the post holder will provide full business support to the Director and Programme Managers as well as manging the administration support.

A key part of the role will be providing full secretariat support to the Welsh Social Partnership structures (where the Welsh Government, NHS Wales's employer organisations and trade unions and professional organisations work together to improve health services for the staff in NHS Wales and the people of Wales).

We are looking for a self-motivated team player with a desire to progress their career within NHS Wales who would benefit from working at an All-Wales level. It is anticipated that the successful applicant will have or be able to quickly gain an understanding of social partnership and collective bargaining principles, experience of minute taking and providing secretariat support at a board, sub board level and a good level of digital literacy.

Main duties of the job

The Business Manager will provide full business management support to the NHS Wales Employers team. Working closely with the Director, Policy and Development Programme Manager and Job Evaluation Lead, they will coordinate the work programme of the team and support the administration of the Clinical Impact award scheme where needed.

Manage and co-ordinate the Administrator within the wider team to ensure efficient and effective deployment in order to achieve multiple competing priorities of the team.

Provide secretariat support to several forums and meetings; engage with and work in collaboration with key stakeholders and social partners; use data/research and analytical skills in the development and drafting of papers.

Review and evaluate business processes internal to the team through identifying risks and opportunities and take necessary action as necessary.

Oversee and manage matters of corporate governance on behalf of the Director.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate 'This is Our NWSSP' our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.

Date posted

28 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,834 to £35,099 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-AC079-0324

Job locations

4-5 Charnwood Court

Heol Billingsley, Parc Nantgarw

Cardiff

CF15 7QZ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and Knowledge

Essential

  • Educated to degree level in or equivalent level of experience in a relevant subject.
  • Evidenced high level knowledge and experience in the management of business, secretarial and office procedures.
  • Experience and knowledge in the use of MS Office Suite.

Desirable

  • Use of design software packages and web development tools.
  • Understanding GDPR legislation.

Experience

Essential

  • Experience of minute taking and providing secretarial support to a high level forum or committee.
  • Experience of the use of electronic systems/databases/business critical tools.
  • Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
  • Experience of collaborative and social partnership working with other organisations or sectors.

Desirable

  • Working in a policy and led environment.
  • Able to use MS Forms and Lists

Skills and Attributes

Essential

  • Excellent communication skills and the ability to engage with a wide range of internal and external stakeholders to establish working relationships to deliver business outcomes
  • Strong organisational and planning skills
  • Evidence of managing and supervising staff
  • Work to demanding timescales and be able to manage a portfolio of projects within a work programme.
  • Enthusiastic, passionate and persuasive in order to build relationships.
  • To operate in an orderly, methodical, and systematic manner with an eye for detail
  • Ability to work on own initiative without direct supervision
  • Demonstrate a good understanding of public service organisations.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other

Essential

  • Ability to travel across Wales where needed
Person Specification

Qualifications and Knowledge

Essential

  • Educated to degree level in or equivalent level of experience in a relevant subject.
  • Evidenced high level knowledge and experience in the management of business, secretarial and office procedures.
  • Experience and knowledge in the use of MS Office Suite.

Desirable

  • Use of design software packages and web development tools.
  • Understanding GDPR legislation.

Experience

Essential

  • Experience of minute taking and providing secretarial support to a high level forum or committee.
  • Experience of the use of electronic systems/databases/business critical tools.
  • Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
  • Experience of collaborative and social partnership working with other organisations or sectors.

Desirable

  • Working in a policy and led environment.
  • Able to use MS Forms and Lists

Skills and Attributes

Essential

  • Excellent communication skills and the ability to engage with a wide range of internal and external stakeholders to establish working relationships to deliver business outcomes
  • Strong organisational and planning skills
  • Evidence of managing and supervising staff
  • Work to demanding timescales and be able to manage a portfolio of projects within a work programme.
  • Enthusiastic, passionate and persuasive in order to build relationships.
  • To operate in an orderly, methodical, and systematic manner with an eye for detail
  • Ability to work on own initiative without direct supervision
  • Demonstrate a good understanding of public service organisations.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other

Essential

  • Ability to travel across Wales where needed

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Wales Shared Services Partnership

Address

4-5 Charnwood Court

Heol Billingsley, Parc Nantgarw

Cardiff

CF15 7QZ


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

NHS Wales Shared Services Partnership

Address

4-5 Charnwood Court

Heol Billingsley, Parc Nantgarw

Cardiff

CF15 7QZ


Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)


For questions about the job, contact:

Director, NHS Wales Employers

Sue Green

sue.green3@wales.nhs.uk

Date posted

28 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,834 to £35,099 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-AC079-0324

Job locations

4-5 Charnwood Court

Heol Billingsley, Parc Nantgarw

Cardiff

CF15 7QZ


Supporting documents

Privacy notice

NHS Wales Shared Services Partnership's privacy notice (opens in a new tab)