Job summary
Are you a self-motivated person who likes a new challenge? The post holder will work as a member of a team responsible for payment of travelling, relocation and associated staff expenses. Utilisation and maintenance of employee records held on the electronic expenses system will be a major function of the role. The role amongst other things involves processing changes through Expenses, activating vehicles and undertaking vehicle checks, dealing with queries form employees, managers and external organisations and assisting in checking validity reports.You must be able to work autonomously within the established procedures and ensure accurate payments within strict deadlines in accordance with legislative instructions.Applicants should have a good standard of education or equivalent experience, significant knowledge and experience of payroll and financial control procedures, HMRC legislation in Payroll/Expenses or other related experience, use of a variety of computer systems and applications including Microsoft Office .
You should possess good communication and interpersonal skills together with good planning and organisational skills.If you think you have the qualities and experience we are looking for and have a track record of commitment and enthusiasm in your previous role, then we would really like to hear from you.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Provision of training and demonstrations to Health Board/Trust employees in the use of the electronic expenses system is a key responsibility in addition to managing employee enquiry in the use of the electronic expenses system including one to one instruction either over the phone or one to one meeting.
A key aspect of this role will be to support the All Wales Expense Services Manager in the continual review of the expense processes and to identify and implement changes to service provision by promoting improved ways of working.
Assist the Regional Expense Team Leader for the coordination and implementation of training programmes for the team.
Ensure that the service provided is meeting agreed quality standards through a customer-focussed approach.
Manage, train and develop the Expense Officers in all aspects of their work. This will include responsibility for supporting and developing individuals through regular performance updates and Personal Development Reviews for designated staff.
Work with other team members, Payroll Officers, Senior Payroll Officer and Team Managers to ensure that staff are paid accurately and on time and to ensure a consistent approach to working practice.
Ensure that all requests are handled efficiently and effectively and maintain responsibility for specific areas of Expense Services activity. Where appropriate, assist external organisations with the information they require.
About us
At NHS Wales Shared Services Partnership we have high standards and expect everyone to embraceour values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilstensuring trust, honesty and compassion are implicit in everything that we do.We are adaptable, agile and flexible and pride ourselves on being a learning organisation, one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. innovation is built into everything that we do.We recognise our people regularly and have an Appreciation Station, to encourage staff to applaudexemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values.We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate 'This is Our NWSSP' our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks.We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations toensure the well-being and resilience of our people.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- oNVQ level 4 or equivalent experience
- oSignificant knowledge and application of payroll and financial control procedures
- oIT literate and sound working knowledge and application of Microsoft Office software
- oIn depth understanding of Statutory regulations for Tax, NI and Approved Mileage Allowance Payments (AMAPs)
- oDetailed knowledge of Agenda for Change, Medical and Dental and Local expense terms and conditions of service
- oTrack record of continuous professional development
- oKnowledge and application of HMRC Legislation in both Payroll and Expenses. Other related legislation within own area
Desirable
- oExperience of supervising and training junior staff
- oExperience of working in a shared service environment
- oECDL
- oPayroll Diploma
Experience
Essential
- oA thorough knowledge, understanding of complex computerised systems such as ESR, SEL or other equivalent systems
- oUse of a variety of computer systems and applications including Microsoft Office
- oDelivery of excellent customer services in a large organisation
- oWorking within a pressurised office environment and adhering to tight deadlines
Desirable
- oExperience within an NHS financial/Payroll/Expense department
- oUse of Oracle Electronic Staff Record and E Expenses package
- oUnderstanding of NHS Financial Systems
Skills and Attributes
Essential
- oGood communicator - tactful, persuasive and diplomatic skills
- oSound written skills
- oGood planning and organisational skills
- oAdaptable to new systems
- oAbility to prepare and analyse detailed payroll/expense reports
- oAbility to transfer knowledge and skills to junior staff
- oIT Literate and advanced knowledge of Microsoft Office software
- oAbility to work positively as part of a multidisciplinary team
- oAbility to work on own initiative
Desirable
- oAdvanced skills in MS Office
- oComprehensive training experience either 1:1 or group setting
- oAbility to go the extra mile
Other
Essential
- oFlexible approach to working hours to ensure accurate payments and payroll deadlines
- oAble to travel across various sites to facilitate training
Desirable
Person Specification
Qualifications and Knowledge
Essential
- oNVQ level 4 or equivalent experience
- oSignificant knowledge and application of payroll and financial control procedures
- oIT literate and sound working knowledge and application of Microsoft Office software
- oIn depth understanding of Statutory regulations for Tax, NI and Approved Mileage Allowance Payments (AMAPs)
- oDetailed knowledge of Agenda for Change, Medical and Dental and Local expense terms and conditions of service
- oTrack record of continuous professional development
- oKnowledge and application of HMRC Legislation in both Payroll and Expenses. Other related legislation within own area
Desirable
- oExperience of supervising and training junior staff
- oExperience of working in a shared service environment
- oECDL
- oPayroll Diploma
Experience
Essential
- oA thorough knowledge, understanding of complex computerised systems such as ESR, SEL or other equivalent systems
- oUse of a variety of computer systems and applications including Microsoft Office
- oDelivery of excellent customer services in a large organisation
- oWorking within a pressurised office environment and adhering to tight deadlines
Desirable
- oExperience within an NHS financial/Payroll/Expense department
- oUse of Oracle Electronic Staff Record and E Expenses package
- oUnderstanding of NHS Financial Systems
Skills and Attributes
Essential
- oGood communicator - tactful, persuasive and diplomatic skills
- oSound written skills
- oGood planning and organisational skills
- oAdaptable to new systems
- oAbility to prepare and analyse detailed payroll/expense reports
- oAbility to transfer knowledge and skills to junior staff
- oIT Literate and advanced knowledge of Microsoft Office software
- oAbility to work positively as part of a multidisciplinary team
- oAbility to work on own initiative
Desirable
- oAdvanced skills in MS Office
- oComprehensive training experience either 1:1 or group setting
- oAbility to go the extra mile
Other
Essential
- oFlexible approach to working hours to ensure accurate payments and payroll deadlines
- oAble to travel across various sites to facilitate training
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
