Job summary
The post holder will be responsible for all aspects of the delivery of specialist informatics services for which they are the Product Specialist (including planning, development, implementation, management and support of national IM&T systems).
To be the main contact point for specialist business knowledge regarding said services
Responsible for taking the lead on new IM&T systems projects, namely their planning, development and deployment. Agreement of appropriate service management arrangements for the on-going service as part of deployment.
Responsible for support and review of IM&T systems and for updating and upgrading them where necessary.
Responsible for the performance of the systems and the services
Responsible for Project management of major Primary Care system developments and establishing Service Management of new services once commissioned.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The post holder will be required to communicate with staff up to a senior level on complex business or clinical processes and so high quality verbal and communication and presentation skills are necessary.
Engage with PCS stakeholders including
-
- Welsh Government
- Health Boards
- All Primary Care Contractors in Wales and suppliers of their IT systems i.e. Community Pharmacies, GP Practices, Opticians and Dentists
- Primary Care Contractor representative and negotiating bodies.
- NHS Wales Shared Services Partnership
- Digital Health and Care Wales (DHCW)
- Public Health Wales
- NHS England, NHS Digital and NHS Business Services Authority
- Research and academic establishments
- Third party commercial suppliers
Interpret their requirements to define system processes, manage the production of detailed technical specifications, work within NHS legislation and policy, and to prepare estimates and timescales.
Lead on major information & IT system developments, managing the work of software developers, application support analysts and business process analysts allocated to the project to ensure that applications meet the requirements of the specification and adhere to Primary Care Services development standards. Where necessary, providing training and background information to developers who are unfamiliar with the product area.
About us
We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate 'This is Our NWSSP' our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- Degree in Information and IT related subject or equivalent qualification or experience
- CCTA PRINCE 2 practitioner examination pass or equivalent qualification or experience
- ITIL practitioner or equivalent qualification or experience
- Windows Operating Systems Advanced operating system knowledge with expertise of at least one operating system.
- Advanced relational database design with specialist knowledge in a common platform.
- Advanced application design with specialist knowledge of at least one Programming language
- Thorough understanding of all related area of IT and communications such as databases, TCP/IP, servers and web browsers.
Desirable
- Version Control software
- In depth understanding of the information and service delivery needs of NHS Wales.
- Agile development management software preferably Microsoft Team Foundation Server
- Data warehousing, online analytical and transactional processing (OLAP) and data mining preferably using Microsoft SQL Server Analysis Services
Experience
Essential
- Significant experience of working in a software application development and support role preferably implementing Agile development methodologie
- Proven experience in the analysis, design development and project management of Information and IT systems
- Proven record in the delivery and support of major IT systems
- Understanding of NHS Clinical/ Administrative Information and IT requirements
- Experience in supervising IT Development and Support staff
- Excellent understanding and record of translating business/functional requirements into specialist technical specifications and complex operational IT systems
- Demonstrate a track record of delivering successful projects
- Experience and responsibility for service delivery
Desirable
- Experience of taking a lead role in software development
- Experience of working in an NHS/Healthcare or Public Sector environment
Person Specification
Qualifications and Knowledge
Essential
- Degree in Information and IT related subject or equivalent qualification or experience
- CCTA PRINCE 2 practitioner examination pass or equivalent qualification or experience
- ITIL practitioner or equivalent qualification or experience
- Windows Operating Systems Advanced operating system knowledge with expertise of at least one operating system.
- Advanced relational database design with specialist knowledge in a common platform.
- Advanced application design with specialist knowledge of at least one Programming language
- Thorough understanding of all related area of IT and communications such as databases, TCP/IP, servers and web browsers.
Desirable
- Version Control software
- In depth understanding of the information and service delivery needs of NHS Wales.
- Agile development management software preferably Microsoft Team Foundation Server
- Data warehousing, online analytical and transactional processing (OLAP) and data mining preferably using Microsoft SQL Server Analysis Services
Experience
Essential
- Significant experience of working in a software application development and support role preferably implementing Agile development methodologie
- Proven experience in the analysis, design development and project management of Information and IT systems
- Proven record in the delivery and support of major IT systems
- Understanding of NHS Clinical/ Administrative Information and IT requirements
- Experience in supervising IT Development and Support staff
- Excellent understanding and record of translating business/functional requirements into specialist technical specifications and complex operational IT systems
- Demonstrate a track record of delivering successful projects
- Experience and responsibility for service delivery
Desirable
- Experience of taking a lead role in software development
- Experience of working in an NHS/Healthcare or Public Sector environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NHS Wales Shared Services Partnership
Address
Companies House, until we relocate to new base in early 2024 to CP2, Welsh Government Offices, Cardiff CF10 3NQ”
Companies House
Cardiff
CF14 3UZ
Employer's website
https://nwssp.nhs.wales/ (Opens in a new tab)
