Information Governance Support Manager

Job summary

This post is Fixed Term/Secondment to cover maternity to December 2026.

We have an exciting secondment opportunity within the Clinical Directorate for an experienced Information Governance professional to join the IG support function for the National Data Resource (NDR) Programme.

You will be working as part of a dynamic and friendly team to support a priority national programme.

The post is being advertised as cover for maternity leave.

What the role involves:

You will provide senior level support within the Information Governance Team, providing expert advice and guidance to stakeholders across a range of NDR programme related projects. You will take responsibility for a number of programme deliverables, including the further development and embedding of the IG framework that clarifies how stakeholders can meet their legal obligations when processing personal and confidential data in relevant services.

What we are looking for:

• Subject matter expertise in data protection and the common law duty of confidentiality.

• Data protection qualifications to practitioner level.

• Excellent communication and influencing skills.

• Someone who takes the initiative and proactively finds solutions to problems.

• Someone skilled in maintaining relationships with a broad range of internal and external stakeholders.

• Significant experience in a similar role, would be advantageous.

• Strong managerial skills.

Main duties of the job

This role will have a base from any of our DHCW offices.

As a senior member of the IG Team and a subject matter expert in your field you will be responsible for the overall management of the NDR Programme's IG support function. You will need a flexible and collaborative approach and be able to adjust your approach according to your audience. You will have excellent communication and organisational skills and drive to provide a first-class service in what can be a challenging environment.

Day to day you willbe responsible for managing all aspects of the function, including:

• Proactively advising on the management of key IG risks and issues to ensure NDR projects and initiatives are delivered on time and to an agreed level of quality.

• The delivery of the priorities of the NDR Programmes' IG support function, including the NDR IG framework.

• The provision of expert, independent opinion and specialist IG advice to the NDR Programme and its stakeholders.

• Analysis and assessment of conflicting information where expert opinions may differ.

• The development of supporting tools and guidance to allow the NDR programme and its stakeholders to comply with UK GDPR and the common law duty of confidentiality.

• Line management of staff to include, where appropriate, performance management, appraisals and personal development.

English and/or Welsh speakers are equally welcome to apply

About us

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.