Cloud and Infrastructure Apprentice Engineer

Job summary

This role presents an exceptional opportunity for aspiring digital professionals to launch their careers within the dynamic Cloud and Infrastructure Teams. Under the mentorship of seasoned Team Leads, you will immerse yourself in a variety of infrastructure-related tasks, gaining invaluable hands-on experience in both cloud and on-premises environments. This journey will not only enhance your technical skills but also foster continuous personal and professional growth.

As an apprentice, you will embark on a meticulously crafted development plan aimed at unlocking your full potential and transforming you into a confident and proficient engineer. Alongside this practical experience, you will pursue a BSc in Computing (Software Engineering) at the University of Wales Trinity St David's, Swansea campus through the Apprenticeship programme, ensuring a robust academic foundation to complement your on-the-job training.The fully funded degree course is taught on a day release on Mondays during Term time.

We are in search of individuals who possess a natural flair for technology, an unwavering eagerness to learn, and a burning ambition to contribute to the management of the national infrastructure that underpins NHS Wales. If you are driven by a passion for innovation and excellence, this is the perfect platform to make a significant impact.

Main duties of the job

Act as the primary point of contact for service users, providing efficient and high-quality administrative support to the Core Services teams within the Cloud and Infrastructure department.

Assist the operational teams by delivering comprehensive operational infrastructure services, monitoring, and maintaining infrastructure systems as required.

Adopt a proactive approach to effectively support the infrastructure teams.

This position is fixed-term for 48 months.

About us

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.