Job summary
THIS POST IS FIXED TERM FOR UPTO 4 MONTHS DUE TO MEET THE NEEDS OF THE SERVICE
We have a new and exciting opportunity within Digital Health and Care Wales (DHCW) as an Information Support Officer (Data Standards). This role would suit an individual who has extensive administrative experience gained in a busy team environment.
NHS Wales relies on high quality data and information to deliver safe and efficient patient care, to effectively plan new healthcare services, manage the performance of Welsh NHS Local Health Boards and Trusts and understand the cost of patient care delivered across Wales. DHCW plays a central role in the design, development and implementation of national information standards to ensure the collection and reporting of high-quality information in support of ongoing improvements in patient care in Wales.
The Information Support Officer will provide administrative support to the DHCW Information Standards Team and secretariat support for bodies overseeing the Information Standards Assurance Process. They will monitor requests sent centrally to DHCW Data Standards, responding effectively and sharing with appropriate team members where required.
This position would suit a person with excellent interpersonal, communication and organisational skills who has experience in liaising with a variety of internal and external stakeholders, preferably within the NHS. They should have extensive experience of meeting facilitation.
Main duties of the job
Organise and attend meetings to provide secretariat for bodies overseeing the Information Standards Assurance Process.
Monitor the Data Standards central mailbox throughout the working day, dealing with emails appropriately and efficiently.
Work with colleagues to identify content for the next release of the NHS Wales Data Dictionary and update the dictionary on a quarterly basis.
Monitor MS Teams and other areas of collaborative working, ensuring that content is topical.
Organise and attend meetings with colleagues to plan agenda and content for the Information Standards Assurance Process.
English and/or Welsh speakers are equally welcome to apply
About us
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Job description
Job responsibilities
This position is for a fixed-term of 4 months to provide cover whilst the postholder undertakes a secondment.
Providingadministrative support to the DHCW Information Standards Team and secretariat support for bodies overseeing the Information Standards Assurance Process.
Managing the Data Standards central mailbox, ensuring requests and information are dealt with in a timely manner
Be responsible for the circulation and publication of relevant output from the Information Standards Assurance Process, including updates to the NHS Wales Data Dictionary.
Manage the Data Standards web pages, ensuring they are of an appropriate professional standard.
Manage the Information Standards intra- and internet portals.
Job description
Job responsibilities
This position is for a fixed-term of 4 months to provide cover whilst the postholder undertakes a secondment.
Providingadministrative support to the DHCW Information Standards Team and secretariat support for bodies overseeing the Information Standards Assurance Process.
Managing the Data Standards central mailbox, ensuring requests and information are dealt with in a timely manner
Be responsible for the circulation and publication of relevant output from the Information Standards Assurance Process, including updates to the NHS Wales Data Dictionary.
Manage the Data Standards web pages, ensuring they are of an appropriate professional standard.
Manage the Information Standards intra- and internet portals.
Person Specification
Qualifications and Knowledge
Essential
- HNC (Level 4) qualification or equivalent experience
- Evidence of continuous professional development.
- The post holder should have a HNC (Level 4) qualification or equivalent experience and must have extensive administrative experience, particularly with regard to meeting facilitation and minute taking as this forms a significant part of the role.
Desirable
- Registration with a relevant informatics professional body
Experience
Essential
- Proven experience of working in office administration.
- Experience of developing/updating internet/web based applications.
- Experience of supporting/administering projects.
Desirable
- Experience of presenting information via a website.
Skills and Attributes
Essential
- Excellent communication skills both written and verbal
- Knowledge of NHS administration
- Experience of using Microsoft Office Products - Word, Teams, PowerPoint and Excel.
- Excellent Planning and Organisational Skills.
- Ability to work on own initiative.
- Ability to travel to other locations to attend meetings.
- Methodical approach.
- Ability to organise others.
- Ability to work as part of a team.
Desirable
- Ability to speak Welsh level 1
Person Specification
Qualifications and Knowledge
Essential
- HNC (Level 4) qualification or equivalent experience
- Evidence of continuous professional development.
- The post holder should have a HNC (Level 4) qualification or equivalent experience and must have extensive administrative experience, particularly with regard to meeting facilitation and minute taking as this forms a significant part of the role.
Desirable
- Registration with a relevant informatics professional body
Experience
Essential
- Proven experience of working in office administration.
- Experience of developing/updating internet/web based applications.
- Experience of supporting/administering projects.
Desirable
- Experience of presenting information via a website.
Skills and Attributes
Essential
- Excellent communication skills both written and verbal
- Knowledge of NHS administration
- Experience of using Microsoft Office Products - Word, Teams, PowerPoint and Excel.
- Excellent Planning and Organisational Skills.
- Ability to work on own initiative.
- Ability to travel to other locations to attend meetings.
- Methodical approach.
- Ability to organise others.
- Ability to work as part of a team.
Desirable
- Ability to speak Welsh level 1
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
