Information Officer (Data Quality)

Digital Health and Care Wales

The closing date is 08 May 2025

Job summary

We have an exciting opportunity within the Data quality team for an Information Officer (Data Quality). This position would suit a member of staff who is looking to progress in the Data quality area. NHS Wales relies on high quality data and information in order deliver safe and efficient patient care, to effectively plan new healthcare services, manage the performance of Welsh NHS Local Health Boards and Trusts and understand the cost of patient care delivered across Wales.

DHCW plays a central role in the design, development and implementation of national information standards in order to ensure the collection and reporting of high quality information in support of ongoing improvements in patient care in Wales.

We are looking for an organised, methodical individual with an eye for detail and an understanding of data quality.

The role is focused on clearly identifying the key business, information and data requirements associated with all aspects of the health care system. This role would suit an existing NHS Wales employee who is looking to develop their career in the field of health informatics, or equally, an external candidate with a desire to develop the requisite skills in a key national role by supporting the development of national information solutions.

Main duties of the job

Communicate with a large number of people at varying levels both within their internal and external working environment. This will range from information staff within NHS Wales organisations, to Welsh Government staff. The post holder is required to provide detailed information on complex operational issues relating to the compliance with mandated information standards to the Welsh Information Standards Board (WISB).

Degree level or equivalent level of experience with a commitment to continued professional development. Experience of developing and implementing new information standards and knowledge of what is required to ensure the information collected is of high quality. Understanding of what barriers need to be overcome to ensure robust information standards are implemented.

Role will involve assessing highly complex data and exploring all the components involved which may impact the quality of these data. Investigate the causes of poor data quality and work with the Lead Specialist (Data Quality) and other relevant roles/individuals on how these data can be improved.

Plans the development of concurrent new information standards, prioritising appropriately. This will include negotiation with 'sponsors' and 'developers', over the presentation of submissions to WISB and ensure the 'sponsor' is aware of the Information Standards Assurance process to be followed.

About us

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

025-AC093-0525

Job locations

Hybrid working

Location to be confirmed at interview

CF11 9AD


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Responsible for implementing processes,tools and documentation to improve information quality. The post holder is expected to suggest improvements to the processes across NHS Wales and the Welsh Government to consider. These changes may impact organisations other than the post holders own. Responsible for ensuring the work they undertake complies with Velindre NHS Trust policies.

Ensure personal equipment adheres to Health & Safety regulations.

Responsible for explaining day-to-day working processes to new or less experienced employees.

As required, the post holder will be required to undertake detailed research into specific data quality and data definitional initiatives, making proposals and recommendations via formal reports for review and consideration by senior NHS staff within DHCW, Welsh Government. This will require a significant amount of highly detailed research into the operational practices and behaviours of NHS Wales organisations and other UK and international NHS organisations and external agencies. Keep abreast of current information standards and developments relating to health care in NHS Wales and other Home Countries. A key requirement of the post will be to measure the impact of introducing new information requirements to improve information quality, through undertaking an impact assessment with the appropriate NHS organisations.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Responsible for implementing processes,tools and documentation to improve information quality. The post holder is expected to suggest improvements to the processes across NHS Wales and the Welsh Government to consider. These changes may impact organisations other than the post holders own. Responsible for ensuring the work they undertake complies with Velindre NHS Trust policies.

Ensure personal equipment adheres to Health & Safety regulations.

Responsible for explaining day-to-day working processes to new or less experienced employees.

As required, the post holder will be required to undertake detailed research into specific data quality and data definitional initiatives, making proposals and recommendations via formal reports for review and consideration by senior NHS staff within DHCW, Welsh Government. This will require a significant amount of highly detailed research into the operational practices and behaviours of NHS Wales organisations and other UK and international NHS organisations and external agencies. Keep abreast of current information standards and developments relating to health care in NHS Wales and other Home Countries. A key requirement of the post will be to measure the impact of introducing new information requirements to improve information quality, through undertaking an impact assessment with the appropriate NHS organisations.

Person Specification

Qualifications and Knowledge

Essential

  • Degree or equivalent experience
  • A commitment for continued professional development

Desirable

  • Registered with an relevant informatics professional body
  • PRINCE 2 Practitioner

Experience

Essential

  • Experience of desktop applications including Microsoft Word, Excel, Access and PowerPoint

Desirable

  • Understanding of the organisational structure of NHS Wales
  • Understanding of Welsh Government Branches
  • Significant experience, spent in an information role
  • Knowledge of the NHS Wales Information Standards Assurance process
  • Knowledge of developing and implementing new information standards

Skills and Attributes

Essential

  • Excellent communication skill, both verbal and written
  • Ability to work on own initiative and effectively prioritise own work to meet deadlines
  • Ability to absorb complex issues and use logic to solve problems
  • Advanced analytical skills

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • SQL programming
Person Specification

Qualifications and Knowledge

Essential

  • Degree or equivalent experience
  • A commitment for continued professional development

Desirable

  • Registered with an relevant informatics professional body
  • PRINCE 2 Practitioner

Experience

Essential

  • Experience of desktop applications including Microsoft Word, Excel, Access and PowerPoint

Desirable

  • Understanding of the organisational structure of NHS Wales
  • Understanding of Welsh Government Branches
  • Significant experience, spent in an information role
  • Knowledge of the NHS Wales Information Standards Assurance process
  • Knowledge of developing and implementing new information standards

Skills and Attributes

Essential

  • Excellent communication skill, both verbal and written
  • Ability to work on own initiative and effectively prioritise own work to meet deadlines
  • Ability to absorb complex issues and use logic to solve problems
  • Advanced analytical skills

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • SQL programming

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

For questions about the job, contact:

Principal Data Steward

Toni Price

toni.price@wales.nhs.uk

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

025-AC093-0525

Job locations

Hybrid working

Location to be confirmed at interview

CF11 9AD


Supporting documents

Privacy notice

Digital Health and Care Wales's privacy notice (opens in a new tab)