Job summary
We are currently expanding our cyber security team and looking to recruit a Cyber Security Apprentice who is a team player with drive, passion, and enthusiasm. In this role you will be working with the team to protect the national digital infrastructure and services from cyber threats. you will have the opportunity to work with the latest technologies and tools, such as the Security Information & Event Monitoring (SIEM) service and the Vulnerability Management System (VMS), to monitor, detect and respond to incidents and vulnerabilities across the NHS Wales network. You will also provide security assurance for national applications, services and firewall requests, ensuring compliance with best practices and standards. Start your cyber career by having a direct impact on protecting the NHS in Wales and its systems and data.
Reporting to a Senior Cyber Security Analyst, you will learn and work alongside experienced cyber professionals to identify and mitigate potential security risks, analyse security threats, and develop solutions to protect our systems and data.
Within this time, you will undertake a digital degree that offers the opportunity to work across the different functions within the cyber security team for four years, gaining a Degree qualification.
Main duties of the job
o To support the Cyber Security Team with administrative support as and when required.
o To co-ordinate the diaries of the team and the events calendar, arrange meetings for the Cyber Security functions, ensuring that all necessary information is relayed and distributed to attendees, prior to the date of the meeting, arranging venues and refreshments as required.
o Arrange staff training sessions, administer the process and prepare documentation in readiness for sessions and advise the line manager of the outcomes (referring to the Cyber Security team when required)
o Assist with the preparation of agendas for meetings and reports along with any necessary documentation for the Cyber Security Team.
o Standard key board skills/use of Visual Display Equipment
o Suggest policy changes as appropriate and ensure that the Cyber Security policies page on the intranet is up to date and accurate, referring any queries to the policy lead as appropriate
o Responsible for the equipment used throughout course of the day
o Provide help and demonstrate day-to-day duties to new members of staff ensuring information relevant to the job are shared on to the operational team
o Work with colleagues in a collaborative way (included hosted organisations) to optimise use of resources and improve documentation and the performance of the department
o To take minutes at Cyber Security team meetings
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
To act as a first point of contact for callers to the Cyber Security team, including responding to Service point queries, in an efficient andtimely manner and escalating to Cyber Security staff to respond as appropriate.
To provide an accurate and efficient administration service to the Cyber Security department, through the provision of the following: incoming/outgoing telephone calls, emails, typing, diary maintenance, arranging meetings.
To liaise with hosted organisations; other NHS Waless bodies and external organisations when required.
To act as a role model by adopting and demonstrating the Values of the organisation through own behaviour and to actively promote the Values across the Organisation.
To undertake appropriate personal development, as may be agreed with the line Manager.
Good working knowledge of Microsoft packages and other electronic systems (databases)
Monitor the Service Point call systems for requests received from service users, responding to and resolving general queries and/or escalating to the line Manager, as appropriate and in line with departmental operating standards.
Encourage managers to seek solutions, signpost managers and staff to Trust policies and guidance when required and escalate queries to the Security Operational team as appropriate.
Work with and support other teams across the Operations Directorate (and wider organisation) to understand their roles and responsibilities in terms of Cyber Security and the provision of safe and secure systems.
Assist with the preparation of risk assessments focused on Confidentiality, Integrity and Availability of the systems and services
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
To act as a first point of contact for callers to the Cyber Security team, including responding to Service point queries, in an efficient andtimely manner and escalating to Cyber Security staff to respond as appropriate.
To provide an accurate and efficient administration service to the Cyber Security department, through the provision of the following: incoming/outgoing telephone calls, emails, typing, diary maintenance, arranging meetings.
To liaise with hosted organisations; other NHS Waless bodies and external organisations when required.
To act as a role model by adopting and demonstrating the Values of the organisation through own behaviour and to actively promote the Values across the Organisation.
To undertake appropriate personal development, as may be agreed with the line Manager.
Good working knowledge of Microsoft packages and other electronic systems (databases)
Monitor the Service Point call systems for requests received from service users, responding to and resolving general queries and/or escalating to the line Manager, as appropriate and in line with departmental operating standards.
Encourage managers to seek solutions, signpost managers and staff to Trust policies and guidance when required and escalate queries to the Security Operational team as appropriate.
Work with and support other teams across the Operations Directorate (and wider organisation) to understand their roles and responsibilities in terms of Cyber Security and the provision of safe and secure systems.
Assist with the preparation of risk assessments focused on Confidentiality, Integrity and Availability of the systems and services
Person Specification
Qualifications
Essential
- Educated to A Level standard or possess the equivalent level of experience
Desirable
- Knowledge of Cyber Security systems and procedures
Experience
Essential
- Experience of Word, Excel and a good knowledge of information systems (including databases)
Aptitude and Ability
Essential
- Good interpersonal skills
- Ability to prioritise and meet deadlines
- Ability to work as part of a team
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification
Qualifications
Essential
- Educated to A Level standard or possess the equivalent level of experience
Desirable
- Knowledge of Cyber Security systems and procedures
Experience
Essential
- Experience of Word, Excel and a good knowledge of information systems (including databases)
Aptitude and Ability
Essential
- Good interpersonal skills
- Ability to prioritise and meet deadlines
- Ability to work as part of a team
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
