Job summary
As a national NHS organisation, it is vital that DHCW delivers strong and proactive communications to raise the profile of its work and build its role as a trusted strategic partner with a reputation as a system leader for digital health services.
The postholder will provide support to the Communication Manager and play a key role in delivering the communication strategy which supports the delivery of open and proactive communications.
The Senior Communications Officer will be involved in planning and creating internal and external communications, event management and delivery and content development.
You'll be adept at writing engaging copy for all communications channels and understand the value of developing rich content by using video, audio, photography and animation. Creativity and the ability to convey messages in a clear and engaging way are essential.
The post holder will work with a wide range of people including senior DHCW colleagues and Board members, patients and public, health and care professionals, technology professionals, government, industry and academia.
Main duties of the job
As a Senior Communications Officer within the Communication team you will support Digital Health and Care in explaining its work and its impact, deliver events, develop key messages and engaging content to reach our stakeholders and target audiences. You will have the experience to know the best approach to meet your brief and objectives and to ensure that our brand is recognised as part of the NHS Wales family.
Working across the full range of internal and external communications channels, the postholder will ensure we effectively explain the importance of digital and data to the transformation of health and care in Wales.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The postholder will report to the Communications Manager.
You will be responsible for managing and delivering internal and external in-person, online and hybrid events while building strong relationships with stakeholders and colleagues from across the organisation.
You will also be responsible for:
- Developing a wide range of written content
- Producing/managing the production of video and audio content
- Supporting development and management of content on the internal SharePoint website
- Liaising with individual programmes and projects to provide communications advice and support
- Creating Communications campaigns
- Providing input to proactive media activities, include the preparation of media releases
- Supporting events and exhibitions
- Producing case studies
- Producing news stories
- Developing internal Communications
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The postholder will report to the Communications Manager.
You will be responsible for managing and delivering internal and external in-person, online and hybrid events while building strong relationships with stakeholders and colleagues from across the organisation.
You will also be responsible for:
- Developing a wide range of written content
- Producing/managing the production of video and audio content
- Supporting development and management of content on the internal SharePoint website
- Liaising with individual programmes and projects to provide communications advice and support
- Creating Communications campaigns
- Providing input to proactive media activities, include the preparation of media releases
- Supporting events and exhibitions
- Producing case studies
- Producing news stories
- Developing internal Communications
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to Degree level or appropriate Professional Qualification
- Recognised/ relevant professional qualification (Journalistic/PR)
- Evidence of further development education/training
Experience
Essential
- Proven relevant experience in a communications environment
- Experience of working in an Internal Communications environment
- Experience of working effectively with people at varying levels of seniority
Desirable
- Experience of working on health related campaigns
- Experience of people management
- Experience of working within or knowledge of key NHS policies and practices in Wales
- Clear understanding of the wider objectives of DHCW and its context within current Welsh Government policy and strategic direction.
Skills and Attributes
Essential
- Excellent written and oral communication skills.
- Excellent interpersonal skills including building and maintaining good relationships at all levels -demonstrates a consultative approach.
- Possess strong problem-solving skills, together with a logical, analytical approach to work.
- Excellent planning, prioritising and organising skills.
- Confident communicator able to create and utilise network of contacts internally and externally
- Ability to deliver outcomes within agreed timescales.
Desirable
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to Degree level or appropriate Professional Qualification
- Recognised/ relevant professional qualification (Journalistic/PR)
- Evidence of further development education/training
Experience
Essential
- Proven relevant experience in a communications environment
- Experience of working in an Internal Communications environment
- Experience of working effectively with people at varying levels of seniority
Desirable
- Experience of working on health related campaigns
- Experience of people management
- Experience of working within or knowledge of key NHS policies and practices in Wales
- Clear understanding of the wider objectives of DHCW and its context within current Welsh Government policy and strategic direction.
Skills and Attributes
Essential
- Excellent written and oral communication skills.
- Excellent interpersonal skills including building and maintaining good relationships at all levels -demonstrates a consultative approach.
- Possess strong problem-solving skills, together with a logical, analytical approach to work.
- Excellent planning, prioritising and organising skills.
- Confident communicator able to create and utilise network of contacts internally and externally
- Ability to deliver outcomes within agreed timescales.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
