Job summary
Would you relish the opportunity to work on a flagship programme that is ground-breaking in the UK and internationally delivering a digital solution to support integrated health and social care across Wales?
We're looking for an experienced Senior Product Specialist to take a lead role in supporting the Welsh Community Care Information System (WCCIS). WCCIS enables social care, mental health, community nursing and allied health professionals ensure that quality care and support for individuals, families and communities is more effectively planned, co-ordinated and delivered. WCCIS is a key digital initiative for Welsh Government and is set out in the 'A Healthier Wales' plan.The national WCCIS programme team has been established to work with local authorities, health boards and regional partnership boards in Wales, in order to co-ordinate activities and deliverables across a number of workstreams.
You will be a key member of the WCCIS Programme Team, and you will work collaboratively across Wales with Director's, Assistant directors, Heads of Services, Executive Leads and Welsh Government.The vision of WCCIS is 'Connecting professionals to deliver better joined up care' - this is your chance to support the implementation of this ground-breaking digital solution and make a real difference to health and social care in Wales.
This post is fixed term until 31/03/2025 due to - meet the needs of the service
Main duties of the job
You will have excellent organizational skills and a good understanding of iterative and adaptive planning techniques, having possibly worked as a Product Owner, Project Manager or Principal Support and Business Analyst in a formal development environment.Project management and business process mapping experience are essential together with a detailed understanding of Patient/ Client working in the community setting.
As a strong communicator, you will be able to motivate and build a common understanding to drive the successful delivery of software to agreed timescales; coordinating the efforts of teams, including those not under your direct line management responsibility, along with a proven track record of effectively managing stakeholders up to senior management level.
This is an excellent opportunity for those with operational IT, Health and Social Care community working experience who wish to work at a national level.
The ability to understand and interact across several levels of organisational management across complex structures and delivery mechanisms is a key skill required.
Detailed knowledge of the business processes and statutory processes of Health and Social care is essential.
There may also be a requirement to join an on-call rota once adequate training has been completed.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
We are looking for a talented, enthusiastic and motivated individual to progress within our Software Applications team supporting this major National software application that forms the backbone of community services.
As someone who has a track record of delivering immediate results within a team environment, you will be required to take a flexible and innovative approach to ensure that the WCCIS Service performs to the requirements of its users. The key high-level areas of responsibility include -
- Management and operational support of WCCIS
- Representing WCCIS and DHCW in local and national meetings
- Representing users at supplier hosted events
- Supplier engagement as part of support, change and problem-solving role
- Line management responsibilities for a team of 6 staff initially
- Managing change, release and testing requirements
Timeliness, governance, and adherence to standards
This post is fixed term/secondment for 12 months due to - meet the needs of the service
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
We are looking for a talented, enthusiastic and motivated individual to progress within our Software Applications team supporting this major National software application that forms the backbone of community services.
As someone who has a track record of delivering immediate results within a team environment, you will be required to take a flexible and innovative approach to ensure that the WCCIS Service performs to the requirements of its users. The key high-level areas of responsibility include -
- Management and operational support of WCCIS
- Representing WCCIS and DHCW in local and national meetings
- Representing users at supplier hosted events
- Supplier engagement as part of support, change and problem-solving role
- Line management responsibilities for a team of 6 staff initially
- Managing change, release and testing requirements
Timeliness, governance, and adherence to standards
This post is fixed term/secondment for 12 months due to - meet the needs of the service
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- Masters and / or equivalent skills and experience (Masters alone would not be sufficient)
- In depth knowledge of current IT development tools, paradigms, and methodologies (RAD, XTREME programming; relational database design; SOA)
- In depth knowledge of Service Provision standards and their application (ITIL particularly)
- Comprehensive understanding of the use of modern Information Technologies and how they contribute to improved systems, ICPs, and services to patients
- General legislation relating to the provision of IT services, and any specific legislation relating to product(s) for which the post holder is responsible (e.g. Adoption Legislation)
Desirable
- Registered with a relevant informatics professional body
- PRINCE2 Project Management Accreditation
- ITIL certificate
- Java
- SOAP
- XML
- SQL Server DBA
Experience
Essential
- Significant experience working in Information and IT
- Senior level experience in IT services
- Proven record of management of successful and substantial software development and implementation
- Proven record in delivery of operational and strategic services
- Project Management skills - PRINCE 2
- Principles of Software Engineering
- Design of applications (e.g. VB, C#, ADO.Net, ASP.Net, OOD, UML, SQL)
- Relational database design
- Systems analysis and design
- Computer and systems architecture - particularly Service Orientated Architecture
- Management of information, IT and business dependencies
- Interaction design (how users understand and use systems)
Desirable
- Senior level experience in NHS
- Skills in leadership and managing teams
Skills and Attributes
Essential
- Ability to work alone or as part of a team
- Ability to continue to learn (new technologies and health care processes)
- Determined, patient and self-motivated
- Be able to demonstrate high quality written and verbal communication skills
- Highly professional and flexible attitude to work
- Ability to deal with difficult situations, and make decisions accordingly
- Strategic thinker
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification
Qualifications and/or Knowledge
Essential
- Masters and / or equivalent skills and experience (Masters alone would not be sufficient)
- In depth knowledge of current IT development tools, paradigms, and methodologies (RAD, XTREME programming; relational database design; SOA)
- In depth knowledge of Service Provision standards and their application (ITIL particularly)
- Comprehensive understanding of the use of modern Information Technologies and how they contribute to improved systems, ICPs, and services to patients
- General legislation relating to the provision of IT services, and any specific legislation relating to product(s) for which the post holder is responsible (e.g. Adoption Legislation)
Desirable
- Registered with a relevant informatics professional body
- PRINCE2 Project Management Accreditation
- ITIL certificate
- Java
- SOAP
- XML
- SQL Server DBA
Experience
Essential
- Significant experience working in Information and IT
- Senior level experience in IT services
- Proven record of management of successful and substantial software development and implementation
- Proven record in delivery of operational and strategic services
- Project Management skills - PRINCE 2
- Principles of Software Engineering
- Design of applications (e.g. VB, C#, ADO.Net, ASP.Net, OOD, UML, SQL)
- Relational database design
- Systems analysis and design
- Computer and systems architecture - particularly Service Orientated Architecture
- Management of information, IT and business dependencies
- Interaction design (how users understand and use systems)
Desirable
- Senior level experience in NHS
- Skills in leadership and managing teams
Skills and Attributes
Essential
- Ability to work alone or as part of a team
- Ability to continue to learn (new technologies and health care processes)
- Determined, patient and self-motivated
- Be able to demonstrate high quality written and verbal communication skills
- Highly professional and flexible attitude to work
- Ability to deal with difficult situations, and make decisions accordingly
- Strategic thinker
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
