Digital Health and Care Wales

Organisational Performance Officer

Information:

This job is now closed

Job summary

An exciting opportunity has arisen in our Organisational Performance team to support the development, implementation, and continuous improvement of a robust corporate performance management framework for the Special Health Authority (SHA), which is consistent with the SHA's strategic direction and Operational Plan, and actively promote a culture of excellence.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To support the Organisational Performance team by the following: -

  • To administer team meetings.
  • To work with the team manager in the production of the required products within the agreed brief.
  • Carry out research and development work.
  • Responsible for the preparation and completion of routine and ad-hoc reports required by the Organisational Performance team.
  • To be the initial point of contact for all correspondence for the team.
  • Liaising with any suppliers or account managers, as required.

Organising

  • To support the Organisational Performance team with complex activities across several different work areas
  • To assist in creating an identification scheme for all products.
  • To develop and maintain information systems to accurately store and analyse project data to meet the needs of the project and programme.
  • To contribute to the general administration of the Organisational Performance team.

Planning and monitoring

  • Planning and Monitoring elements requiring judgements of complex facts and situations which require analysis and interpretation
  • Monitor budgets and spend, producing finance reports monthly and when required. Assisting with financial forecasting and predictions.

Communication

  • Manage and communicate with a significant number of stakeholders and UK NHS employees and organisations.
  • Facilitating regional meeting / workshops.

About us

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

Details

Date posted

22 February 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,834 to £35,099 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC028-0224

Job locations

Hybrid working

Location to be confirmed at interview

CF11 9AD


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and/or Knowledge

Essential

  • Good level of educational attainment to degree level or equivalent experience
  • Evidence of further development - diploma or equivalent experience

Experience

Essential

  • Experience of administering in an office environment
  • Good knowledge of Computer skills, and Microsoft Office Suite, with the ability to master new applications
  • Knowledge of techniques for planning, monitoring and reporting, e.g. Power BI

Desirable

  • Experience and understanding of information management and technology issues within the healthcare environment
  • Experience and understanding of change and configuration management, and information management and technology issues within the within the project environment

Skills and Attributes

Essential

  • Good organisational skills, and the ability to identify priorities
  • Possess good written and oral communications skills
  • Good report drafting skills and minute taking
  • Capable of understanding the wider objectives of the organisation

Desirable

  • Ability to develop and maintain effective working relationships with, stakeholders involved in the delivery of the organisation strategies
Person Specification

Qualifications and/or Knowledge

Essential

  • Good level of educational attainment to degree level or equivalent experience
  • Evidence of further development - diploma or equivalent experience

Experience

Essential

  • Experience of administering in an office environment
  • Good knowledge of Computer skills, and Microsoft Office Suite, with the ability to master new applications
  • Knowledge of techniques for planning, monitoring and reporting, e.g. Power BI

Desirable

  • Experience and understanding of information management and technology issues within the healthcare environment
  • Experience and understanding of change and configuration management, and information management and technology issues within the within the project environment

Skills and Attributes

Essential

  • Good organisational skills, and the ability to identify priorities
  • Possess good written and oral communications skills
  • Good report drafting skills and minute taking
  • Capable of understanding the wider objectives of the organisation

Desirable

  • Ability to develop and maintain effective working relationships with, stakeholders involved in the delivery of the organisation strategies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Organisational Performance Manager

Joe Holmes

joseph.holmes@wales.nhs.uk

Details

Date posted

22 February 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,834 to £35,099 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

025-AC028-0224

Job locations

Hybrid working

Location to be confirmed at interview

CF11 9AD


Supporting documents

Privacy notice

Digital Health and Care Wales's privacy notice (opens in a new tab)