Job summary
Would you like to make a real difference to the lives of 3.1 million people?
This is your chance to make a real difference to the lives of millions through the development and deployment of ground-breaking health and care solutions across Wales.
We have an exciting opportunity for a - Business Analyst to support the Digital Services for Patients and the Public (DSPP) programme to develop and support the next generation of health and care digital services in Wales, including the NHS Wales App.
The NHS Wales app will be a user-facing solution that will connect patients and the public to Welsh health and care services and be accessible to anyone living in Wales to proactively manage their health and access to trusted information on health, care and wellbeing services.
The DSPP programme will also develop the technology for suppliers and practitioners across health and care services in Wales to deploy digital services in a joined-up, safe and secure way, opening-up NHS Wales for future innovations in health and care digital services.
Members of the public will work with our team, alongside medical and care practitioners, to co-produce this technology and ensure the needs of our community are met.
Main duties of the job
This role provides business analysis services to projects and teams within the DHCW. A Business Analyst will typically work on many assignments simultaneously; assignments will vary in scale and complexity resulting in work packages that vary from a small number of weeks to several months in duration.
The focus of the Business Analysis function is to clearly elicit, define and document stakeholder requirements which may be technical in nature. However, this is a 'full lifecycle' role with possible involvement from business case development to operational review, via requirements, design, development, test and implementation.
The Business Analyst will also support end users both during the programme delivery and business as usual phases given that transition to business operations will be iterative throughout the life of the programme and beyond.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
DHCW offers opportunities for career growth and professional development. We will work with you and help you develop your career. We offer opportunities to pursue further academic qualifications, up to PhD level. Our benefits include:
- Automatic membership of the NHS pension scheme
- 28 days paid leave plus bank holidays
- Blue Light Card membership - access to NHS discounts including high street, gyms, restaurants, insurance, cars, holidays etc.
- Flexible working, including options to work from home
- Employee Assistance Programme - confidential information and counselling support service available 24/7
- Cycle 2 Work scheme
- Car lease and home electronics salary sacrifice schemes
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to Masters level (or equivalent qualification / experience)
- Awareness of DHCW and how it supports the NHS
- Familiar with modelling and analysis tools (e.g. Enterprise Architect), methods and standards (e.g. UML, BPMN).
- In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement.
Desirable
- Possess (or working towards) a recognised Business Analysis professional qualification (such as BCS International Diploma in Business Analysis)
Experience
Essential
- oExperience of applying a variety of analytical techniques to information and quantifying result integrity based upon assessment of sources and techniques applied. Experience of consulting activities and techniques including facilitating stakeholder groups
- oExperience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements
- oExpertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application
- oExperience in defining, documenting and working on projects across all phases either alone or with a small team.
Skills and Attributes
Essential
- oAbility to coach and mentor others. Manage the professional development of staff.
- oAbility to be an active listener and to tailor communication to the audience.
- oAbility to plan, document and prioritise own and staff members' workload in a proactive manner.
Desirable
- Welsh Language Skills are desirable levels 1 in speaking Welsh
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to Masters level (or equivalent qualification / experience)
- Awareness of DHCW and how it supports the NHS
- Familiar with modelling and analysis tools (e.g. Enterprise Architect), methods and standards (e.g. UML, BPMN).
- In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement.
Desirable
- Possess (or working towards) a recognised Business Analysis professional qualification (such as BCS International Diploma in Business Analysis)
Experience
Essential
- oExperience of applying a variety of analytical techniques to information and quantifying result integrity based upon assessment of sources and techniques applied. Experience of consulting activities and techniques including facilitating stakeholder groups
- oExperience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements
- oExpertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application
- oExperience in defining, documenting and working on projects across all phases either alone or with a small team.
Skills and Attributes
Essential
- oAbility to coach and mentor others. Manage the professional development of staff.
- oAbility to be an active listener and to tailor communication to the audience.
- oAbility to plan, document and prioritise own and staff members' workload in a proactive manner.
Desirable
- Welsh Language Skills are desirable levels 1 in speaking Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
