Job summary
THIS POST IS FIXED TERM / SECONDMENT FOR 43 MONTHS.
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST
The Digital Maternity Cymru (DMC) is a newly funded programme of work which is aiming to support transformation of Welsh maternity services by delivering an All-Wales digital maternity solution. The team will be working to deliver a service that transforms record keeping for clinical professionals and women and birthing people. The programme will be supporting delivery of clinical standards and mechanisms to use of all-Wales maternity data enabling automated reporting. The programme will also be delivering a portal application for women and birthing people that supports engagement with maternity services throughout the pregnancy journey.
We are delighted to offer an exciting opportunity for a passionate Business Change Facilitator (Hybrid) in the DCHW Business Change Team, that will support the programme of work by collaborating with colleagues throughout NHS Wales to prepare for and embed this transformation change.
Main duties of the job
The successful candidate will be responsible for the development of e-learning material and will contribute to the patient first culture by providing expertise in change management strategies and engagement plans that maximize employee adoption and minimise resistance, to deliver ambitious and challenging goals.
Together we will influence and inform the shape and content of the Digital Maternity Cymru programme, from deploying to roll out products, using practical engagement tools across Wales.
This is a national Wales's role that will require travelling to multiple sites across Wales.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
Please see the attached job description where you can find further details of the job and the main responsibilities.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Job description
Job responsibilities
Please see the attached job description where you can find further details of the job and the main responsibilities.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications and/or Knowledge
Essential
- Evidence of business change knowledge and experience.
- IT related degree or equivalent experience.
- Proficient in the technical development of eLearning, graphic design and web content.
- Extensive Microsoft Office knowledge.
Desirable
- Knowledge of HTML and coding using languages such as JavaScript.
- Knowledge of learning technology solutions.
- Change Management Qualification eg APMG Change Management Practitioner or BCS Business Change Foundation.
- Project Management Qualification e.g. PRINCE2.
Experience
Essential
- Business change experience.
- Experience of delivering IT or web training in the workplace.
- Experience of project implementation.
- Experience of using computer systems to an advanced level.
- Experience of developing course material and other related documentation to support business change.
- Ability to work autonomously managing own work load.
- Ability to influence decision making and working practice / procedures.
- Ability to write clearly and appropriately for a particular purpose or target group.
- Excellent interpersonal, communication and facilitation skills.
- Ability to process information logically.
- Ability to impart information in a clear and convincing way.
- Ability to discuss and explain complex issues to non-specialist staff.
- Ability to prioritise work appropriately and manage a changing work load demonstrating an organised approach and an ability to meet deadlines.
- Ability to train individuals and groups of staff.
- Understanding of change management processes.
- Ability to monitor, evaluate and influence change.
Desirable
- Detailed knowledge of essential IT software required for the development of eLearning, mobile and other technology based solutions (such as Articulate, Camtasia and other software as it becomes available).
- Detailed Support System knowledge (e.g. ESR NLMS).
- Basic web design and development experience.
- Experience in Community Services.
- Experienced negotiating skills for use in conflicting circumstances.
- Experience of configuration, process analysis and mapping
Aptitude and Abilities
Essential
- Act professionally and according to the relevant codes of conduct.
- Self-motivation and ability to motivate others.
- Excellent organisational skills.
- Positive approach to problem solving and good analytical skills.
- Able to work both independently and as a team member.
- Able to communicate with all levels of NHS staff as an ambassador for change.
Desirable
- Ability to speak Welsh Level 1.
Person Specification
Qualifications and/or Knowledge
Essential
- Evidence of business change knowledge and experience.
- IT related degree or equivalent experience.
- Proficient in the technical development of eLearning, graphic design and web content.
- Extensive Microsoft Office knowledge.
Desirable
- Knowledge of HTML and coding using languages such as JavaScript.
- Knowledge of learning technology solutions.
- Change Management Qualification eg APMG Change Management Practitioner or BCS Business Change Foundation.
- Project Management Qualification e.g. PRINCE2.
Experience
Essential
- Business change experience.
- Experience of delivering IT or web training in the workplace.
- Experience of project implementation.
- Experience of using computer systems to an advanced level.
- Experience of developing course material and other related documentation to support business change.
- Ability to work autonomously managing own work load.
- Ability to influence decision making and working practice / procedures.
- Ability to write clearly and appropriately for a particular purpose or target group.
- Excellent interpersonal, communication and facilitation skills.
- Ability to process information logically.
- Ability to impart information in a clear and convincing way.
- Ability to discuss and explain complex issues to non-specialist staff.
- Ability to prioritise work appropriately and manage a changing work load demonstrating an organised approach and an ability to meet deadlines.
- Ability to train individuals and groups of staff.
- Understanding of change management processes.
- Ability to monitor, evaluate and influence change.
Desirable
- Detailed knowledge of essential IT software required for the development of eLearning, mobile and other technology based solutions (such as Articulate, Camtasia and other software as it becomes available).
- Detailed Support System knowledge (e.g. ESR NLMS).
- Basic web design and development experience.
- Experience in Community Services.
- Experienced negotiating skills for use in conflicting circumstances.
- Experience of configuration, process analysis and mapping
Aptitude and Abilities
Essential
- Act professionally and according to the relevant codes of conduct.
- Self-motivation and ability to motivate others.
- Excellent organisational skills.
- Positive approach to problem solving and good analytical skills.
- Able to work both independently and as a team member.
- Able to communicate with all levels of NHS staff as an ambassador for change.
Desirable
- Ability to speak Welsh Level 1.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
