Job summary
Voted 'Best place to work in IT' at UK IT Industry Awards 2022, we have an opportunity for you to join a small but highly skilled Quality & Regulatory team within Digital Health Care Wales (DHCW) asa Wales Informatics Assurance Facilitator.
DHCW design, procure, build and operate a wide range of Health and social care services for NHS Wales; the Quality Assurance & Regulatory Compliance team provide assurance through the full product life cycle.The team members are the subject matter experts on Quality Management, Audit, Validation and Medical Device Regulations, supporting DHCW and other NHS organisation. A primary focus of this role is the facilitation of the Wales Informatics Assurance Group.
Main duties of the job
This role provides the day-to-day operational management of the Wales Informatics Assurance Group process and is the first contact for project managers. This role would also be responsible for:
- Planning and organising the Wales Informatics Assurance Group
- Receiving and quality assuring submissions of plans and reports
- Monitoring the risk register on Datix
- The development of the assurance management system
- Escalating risks to Quality Manager (Regulatory Compliance)
- Developing an assurance tool kit
- Communicating with a significant number of stakeholders, NHS employees and organisations
- Monitoring the operational transactions of the budget
- Developing and writing documents related to the role's workstreams
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
Lead and manage the assurance process implementation and evolution
Plan and book Wales Informatics Assurance Group meeting, maintaining technical files, logs of outstanding issues, provide initial advice and support for the scoping of DHCW products and services. Maintain the Assurance Process dashboard.
Finance & Business Assurance risk support
Plan and organise wide range of activities and develop plans to achieve directorate goals. This requires sound analytical judgment, analysis interpretation and comparison of a range of options.
Monitor and adjust activities resources and plans
Monitor and evaluate work, look for improvement and enforce change control. Operational responsibility for the use of Programme IT and Project information systems so the directorate plans are monitored and controlled and produce reports. Maintain Risk, Issues and Action logs.
Communication
Manage and communicate with a significant number of relevant stakeholders to their work packages and NHS employees and organisations
Strategy Development and Implementation
Contribute to policy implementation and design for NHS Wales within the scope of the directorate remit.
Financial Planning
Monitor the operational transactions of the budget, manage the budget associated with work streams, contribute to development of national business cases.
Develop documents associated with the roles responsible work streams.
Job description
Job responsibilities
Lead and manage the assurance process implementation and evolution
Plan and book Wales Informatics Assurance Group meeting, maintaining technical files, logs of outstanding issues, provide initial advice and support for the scoping of DHCW products and services. Maintain the Assurance Process dashboard.
Finance & Business Assurance risk support
Plan and organise wide range of activities and develop plans to achieve directorate goals. This requires sound analytical judgment, analysis interpretation and comparison of a range of options.
Monitor and adjust activities resources and plans
Monitor and evaluate work, look for improvement and enforce change control. Operational responsibility for the use of Programme IT and Project information systems so the directorate plans are monitored and controlled and produce reports. Maintain Risk, Issues and Action logs.
Communication
Manage and communicate with a significant number of relevant stakeholders to their work packages and NHS employees and organisations
Strategy Development and Implementation
Contribute to policy implementation and design for NHS Wales within the scope of the directorate remit.
Financial Planning
Monitor the operational transactions of the budget, manage the budget associated with work streams, contribute to development of national business cases.
Develop documents associated with the roles responsible work streams.
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to degree level or equivalent experience.
- Prince 2 training (formal or informal or willing to work towards attainment).
- Evidence of further development - education/training
Desirable
- Registered with a relevant informatics professional body
Experience
Essential
- Previous experience of planning and managing work packages or projects with low complexity with successful delivery within time and cost.
- Good knowledge of computer skills and Microsoft Office Suite with the ability to master new applications.
- Knowledge of techniques for planning, monitoring and controlling projects, e.g. PRINCE2.
- Knowledge of risk management and assurance processes
Desirable
- Knowledge of budgeting and resource allocation procedures.
- Experience of working in health care.
- Knowledge of the procurement process, including contract negotiations particularly in relation to IT procurements.
- Experience of using Datix.
Aptitude and Abilities
Essential
- Delivered in a project environment.
- Demonstrable Team management skills.
- Ability to develop and maintain effective working relationships with Teams.
- Track record of problem solving in a project management environment.
- Competent in the use of desktop applications
- Demonstrable good written and oral communication skills.
- Good report drafting skills and action point recording.
Desirable
- Listening/Speaking Welsh Understand much of what is said in an office, meeting, etc. Keep up a simple conversation on a work related topic, but may need to revert to English to discuss/report on complex or technical information Answer predictable or factual questions Take and pass on most messages that are like to require attention Offer advice on simple job-related matters Reading/Understanding Welsh Read and understand factual, routine information and the gist of job-related routine and non-routine correspondence, factual literature, etc. when standard language is used. Writing Welsh Write a detailed/descriptive letter relating to my own job area, but will need to have it checked by a Welsh speaker Make reasonably accurate notes while someone is talking
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to degree level or equivalent experience.
- Prince 2 training (formal or informal or willing to work towards attainment).
- Evidence of further development - education/training
Desirable
- Registered with a relevant informatics professional body
Experience
Essential
- Previous experience of planning and managing work packages or projects with low complexity with successful delivery within time and cost.
- Good knowledge of computer skills and Microsoft Office Suite with the ability to master new applications.
- Knowledge of techniques for planning, monitoring and controlling projects, e.g. PRINCE2.
- Knowledge of risk management and assurance processes
Desirable
- Knowledge of budgeting and resource allocation procedures.
- Experience of working in health care.
- Knowledge of the procurement process, including contract negotiations particularly in relation to IT procurements.
- Experience of using Datix.
Aptitude and Abilities
Essential
- Delivered in a project environment.
- Demonstrable Team management skills.
- Ability to develop and maintain effective working relationships with Teams.
- Track record of problem solving in a project management environment.
- Competent in the use of desktop applications
- Demonstrable good written and oral communication skills.
- Good report drafting skills and action point recording.
Desirable
- Listening/Speaking Welsh Understand much of what is said in an office, meeting, etc. Keep up a simple conversation on a work related topic, but may need to revert to English to discuss/report on complex or technical information Answer predictable or factual questions Take and pass on most messages that are like to require attention Offer advice on simple job-related matters Reading/Understanding Welsh Read and understand factual, routine information and the gist of job-related routine and non-routine correspondence, factual literature, etc. when standard language is used. Writing Welsh Write a detailed/descriptive letter relating to my own job area, but will need to have it checked by a Welsh speaker Make reasonably accurate notes while someone is talking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
