Job responsibilities
Purpose of the post: To
support young people from 11 24 years of age to create the life they wish to
lead through early intervention, mental health education and personal
development on a 1:1 basis or in a group environment.
Who we are looking
for: We are seeking a passionate individual who thrives on working with
young people and is dedicated to empowering them through early intervention,
mental health education, and personal development. The ideal candidate will
bring a sense of fun and flexibility to their work, seamlessly integrating
coaching with physical movement through non-contact boxing, to promote overall
wellbeing. They should be kind, reflective, and self-aware, possessing
excellent communication and negotiation skills, with a firm belief in the
untapped potential within each young person. The successful candidate will be
proactive, adaptable, and eager to work collaboratively within a team,
committed to their own professional growth and to supporting the development of
their colleagues.
Responsibilities:
- Using GRITs Four Corners Method, provide
one-to-one and group health and wellbeing coaching support for young people with one
or more long-term conditions, based on what is important to them, with the aim
of: improving peoples levels of activation, empowering people to manage
their own health and improve their health outcomes.
- Manage and prioritise a caseload of young
people, in accordance with the needs, priorities and support required by
individuals in the caseload. It is vital that you have a strong awareness and
understanding of when it is appropriate or necessary to refer people back to
other third party health professionals/agencies or NHS resources, when a person
requires support beyond the scope of the health and wellbeing coach role e.g.
when there is a mental health need requiring the client be referred to an
appropriately qualified practitioner.
- Work as part of a multidisciplinary multi-agency
team to promote health and wellbeing coaching and to be ambassadors for
Personalised Care and Supported Self- Management, modelling the coaching
approach in their work.
- Ensure that GPs, practice nurses, practice
pharmacists and other members of the primary care team understand the health and
wellbeing coach role, including our Four Corners Method and embodied coaching
and how to refer to them, and which clients may particularly benefit from
health and wellbeing coaching.
- Ensure that all GRITs beneficiaries, including
schools and other key stakeholders and individuals are aware of our work and
how they can refer to our services.
- Support local health, social care and voluntary
sector professionals to make appropriate referrals to the service. Promote and
raise awareness of the health and wellbeing coaching service and our Four
Corners Method, particularly to groups and communities that experience barriers
to access.
- Attend and contribute to team, practice, and PCN
meetings and events as required by the service.
- Work flexibly, adapting to the needs of the
service and client group while maintaining the integrity of the role.
- Participate in regular health and wellbeing coaching
supervision, medical supervision, and continual learning. This may include, but
is not limited to, any or all of the following:
o
Regular contact with a coach supervisor
o
Regular contact with GRITs medical supervisor
o
Refresher training sessions
o
Buddying with peers
o
Peer support sessions
o
1:1 support from a practitioner with more health
coaching experience
o
Action Learning Sets
o
e-learning to revisit or deepen training
o
On-going improvements to systems and processes
Key Tasks
1. Provide
personalised support
-
Meet
people on a one-to-one or group basis, by phone, video conference, or face-to-face.
-
Give
people time to tell their stories and focus on what matters to me.
-
Build
trust and respect with the person, providing non-judgemental and non-
discriminatory support, respecting diversity and lifestyle choices.
-
Work
from a strength-based approach focusing on a persons assets.
-
Use
a combination of coaching and non-contact boxing alongside the Four Corners
Method to coach individuals across a series of sessions to identify what's
important to them; set personal goals and
appropriate steps; build skills and confidence to achieve goals; and use
problem-solving to work through challenges.
-
Work
with the principles of self-management to actively support:
- shared
decision making with healthcare professionals.
- effective
engagement with personalised health and care
plans.
- proactive
engagement with self-management education and
peer support, connecting people to community-based activities which
support their health and wellbeing.
- proactive
engagement with individually sourced activities and support
- access
to a care-coordinator and/or a personal health budget, where needed.
- helping
people to understand their activation level when engaging with their health and wellbeing.
2. Referrals
-
Promote
health and wellbeing coaching, the Four Corners Method and its role in
self-management as a part of personalised care, in addressing health inequalities
and the wider determinants of health.
-
Build
relationships with staff in GP
practices within the local PCN, attending relevant meetings, and giving
information and feedback on health and wellbeing coaching.
-
Be
proactive in developing strong links with all local organisations to encourage
referrals, recognising what they need to be confident in the service to make appropriate referrals.
-
Work
in partnership with local agencies to raise awareness of health coaching and
how improving peoples knowledge, confidence and skills (patient activation)
can enable them to improve their ability to manage their long-term conditions
and reduce reliance on clinical services.
-
Provide
referral organisations with regular updates about health and wellbeing coaching,
including information on how to encourage appropriate referrals.
-
Seek
regular feedback about the quality of service and impact of health and
wellbeing coaching on referral agencies.
-
Be
proactive in encouraging equality and inclusion and case-finding, through
self-referrals and connecting with all diverse local communities, particularly
those communities that statutory bodies may find hard to reach.
General Tasks
1. Gathering
and Reporting Information
-
Work
sensitively with young people, and their families to gather key information,
enabling tracking of the impact of health and wellbeing coaching on their health and
wellbeing.
-
Encourage
young people and their families to provide feedback and to share their stories
about the impact of health and wellbeing coaching on their lives.
-
Support
referral organisations to provide appropriate information about the person they
are referring. Provide appropriate feedback to referral agencies about the people they
referred.
-
Work
closely within the GRIT coaching team and with GP practices within the PCN to
ensure that the relevant SNOMED (Systematised Nomenclature of Medicine) codes
to record activity are inputted into GRITs database adhering to data protection legislation and data sharing agreements.
2. Supervision/
Professional development
-
Have
access to medical supervision to discuss client related concerns and be supported to follow appropriate
safeguarding procedures.
-
Have
access to individual and group coaching supervision from a suitably qualified
or experienced health coaching supervisor.
-
Know
and adhere to organisational policies and procedures, including
confidentiality, safeguarding, vulnerable adults, lone working, information
governance, equality, diversity and inclusion training and health and safety.
3. Miscellaneous
-
Establish
strong working relationships with GPs and practice teams and work collaboratively with other Health
and Wellbeing Coaches, supporting each other, respecting each others views and
meeting regularly as a team.
-
Act
as a champion for health and wellbeing coaching as a part of the PCNs
personalised care offer for patients and organisations
and GRIT.
-
Demonstrate
a flexible attitude and be prepared to carry out other duties as may be
reasonably required from time to time within the general character of the post
or the level of responsibility of the role, ensuring that work is delivered in
a timely and effective manner.
-
Identify
opportunities and gaps in the service - and review risks and issues that could
impact on service delivery - and provide feedback to continually improve the
service and contribute to business planning.
-
Contribute
to the development of policies and plans relating to equality, diversity, and health inequalities.
-
Work
in accordance with the GP practices and PCNs policies and procedures.
-
Contribute
to the wider aims and objectives of the PCN to improve and support primary
care.
