Healthcare Assistant

Job description

Job responsibilities

1. JOB TITLE Healthcare Assistant

2. LOCATIONVarious GP Practices throughout Gateshead

3. BAND/SALARY Band 3/Band 4

4. CONTRACT Zero Hours Contract

5. JOP PURPOSE/SUMMARY

CBC Workforce Solutions Flexible Workforce Hub are recruiting experienced Healthcare Assistants (HCAs). As an HCA, you will support GP practices on a sessional basis during practice opening hours undertaking tasks appropriate to the role such as NHS health checks, phlebotomy, vaccinations and long term condition reviews.

You can choose shifts from across Gateshead's Primary Care Network via our online rota system.

We believe in recruiting locally, to build stronger relationships with our partners and patients. We have a dedicated team based in Team Valley who will support applicants with the application and any training required.

6. KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED

• Patient facing work experience is essential
• Excellent verbal and written communication skills
• Ability to work as part of a team
• Excellent organisational skills and time management
• Working knowledge of EMIS

7. MAIN DUTIES AND RESPONSIBILITIES

Undertake, record and follow guidelines for tasks and procedures for which you have received appropriate training:

• ECG recording
• Phlebotomy
• Long term condition reviews
• Blood pressure
• Vaccinations
• Aural care
• Diabetic foot checks
• Pulse rate and rhythm
• Tympanic thermometer use/temperature recording
• Height, weight and BMI
• Chaperoning duties as needed (on completion of training)
• NHS health checks
• Dealing with blood and body fluid spillages
• Processing lab samples
• Restocking consultation rooms and sterilising equipment
• Assist GP with specialist clinics such as implants, coils and minor surgery
• Handle sensitive and confidential information
• Use of clinical IT systems, and maintaining accurate patient records
• Recognise and report issues relating to safeguarding vulnerable children and adults

8. CONFIDENTIALITYIn the course of their work the post-holder may have access to confidential information relating to the company, its staff, stakeholders, and patients. All such information must be treated as highly confidential, and any breach will be subject to disciplinary action. In addition, the nature of this role may mean that the post holder also has access to information regarding local general practices and this should also be treated as confidential.

9. COMMUNICATIONS AND WORKING RELATIONSHIPS

Excellent communication skills with all staff including:

• Practice Managers and Partners
• Practice Team Leads
• Flexible Workforce Hub Team (CBC Workforce Solutions)
• Local general practices

10. PERSONAL AND PEOPLE DEVELOPMENT

The post-holder will participate in any training implemented by CBC Workforce Solutions as part of their employment.

11. WORKING CONDITIONS:

• Frequent use of VDU
• Occasionally exposed to verbal/violence and aggression
• Face to face direct patient
• Remote clinical assessment/patient contact
• Working autonomously
• Working as part of a team
• Remote working/need to drive to work across locations.
• Regular interruptions when concentrating

12. HEALTH AND SAFETY RESPONSIBILITY

It is the responsibility of the individual to work in compliance with all current health and safety legislation and the companys Health and Safety Policy and to attend any training requirements both statutory and mandatory in line with the companys legal responsibility to comply with the Health and Safety and Welfare at Work Act 1974.

13. INFECTION CONTROL

It is the responsibility of all individuals to comply with infection control policies and to attend any appropriate training requirements in line with the companys responsibility to comply with Government Directives, including COVID-19 regulations.

14. PRIVACY & DIGNITY & RESPECT AND EQUALITY OF OPPORTUNITY

CBC Workforce Solutions is committed to ensuring that all current and potential staff, patients, and visitors are treated with dignity, fairness, and respect regardless of gender, race, disability, sexual orientation, age, marital or civil partnership status, religion or belief or employment status. Staff will be supported to challenge discriminatory behaviour.

15. PROFESSIONAL CODE OF CONDUCT

To abide by the Code of Practice of Professional body as published by the relevant regulatory body.

16. PARTNERSHIP WORKING

CBC Workforce Solutions delivers services with Partner organisations as part of Gateshead Care Partnership. The other Partner organisations are made up of, Gateshead NHS Foundation Trust (GHNFT), Gateshead Local Authority, and CBC Workforce Solutions.

Collaboration, mutual respect, and trust are fundamental to successful partnership working.

All staff employed into the company will frequently be working across organisational boundaries to ensure patient safety is paramount, and pathways of care are seamless and inclusive. All staff are expected to work professionally, respectfully and in collaboration with the partners and with frequent contact with voluntary and third sector organisations.

17. GENERAL

This job description is intended as a guide to the principal duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of the company.

Person Specification

Experience

Essential

• 1. Patient facing work in an NHS setting is essential
• 2. Excellent verbal and written communication skills
• 3. Working knowledge and experience of undertaking NHS Health Checks
• 4. Working knowledge and experience of undertaking ECGs
• 5. Working knowledge and experience of administrating b12 injections
• 6. Knowledge and experience of hypertension and blood pressure monitoring
• 7. Ability to work as part of a team
• 8. Excellent organisational skills and time management
• 9. Phlebotomy accredited and competent in taking bloods and safe management of samples
• 10. Experience working within a GP practice
• 11. Working knowledge of EMIS
• 12. Knowledge and experience of uncomplicated wound care
• 13. Ability to follow practice policy and procedures

Desirable

• 1. Experience of conducting long term conditions
• 2. Experience of providing care to diabetic patients through diabetic foot checks and blood glucose monitoring

Qualifications

Essential

• 1. Educated to GCSE Level or equivalent
• 2. NVQ Level 2 in Health & Social Care or equivalent
• 3. Phlebotomy accredited

Other

Essential

• Flexibility of working days and hours including extended hours provision/able to travel to different locations at short notice

Desirable

• Clean driving license and access to car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Community Based Care Workforce Solutions LTD

Address

Ground Floor, Building 7

Queenspark, Queensway

Gateshead

Tyne and Wear

NE11 0QD

Employer's website

https://www.cbchealth.co.uk/ (Opens in a new tab)