Job responsibilities
Digital and Transformation Lead
Bradford City Primary Care Network 4
Closing date 16 June 2023
Interviews will be held 22 June 2023
Salary:
£42,000 £47,000 depending on experience
Annual
Leave Entitlement: 33 days
Hours:
Full or Part Time
Benefits:
-
Increased holiday entitlement
in recognition of length of service
-
NHS pension available
About
Us
Bradford City Primary
Care Network 4 (PCN4) is pleased to advertise an opportunity for the role of
Primary Care Digital and Transformation Lead to join our team. We pride ourselves
on providing high quality patient care to local people in inner city Bradford,
serving a total population of over 42,000 patients. Our PCN is made up of 5
practices who are all passionate about collaborative working and improving
patient outcomes. Our PCN member practices are Kensington Partnership, Picton
Medical Centre, Bilton Medical Centre, The City Medical Practice and The Lister
Surgery.
We are looking for
somebody who is highly motivated, dynamic, and enthusiastic about supporting
service business improvements and transformational change, who acts within
their professional boundaries, supporting and working alongside the rest of the
Primary Care Network Team.
Key
Responsibilities /Role Summary
The core
objective of the Digital & Transformation Lead role is to support the
delivery of ongoing improvement to administrative and clinical services. Improve
adoption and/or optimisation of new technology to enhance patient access and
experience and increase PCN productivity. The role will include:
-
Review
and improve the PCNs digital maturity
-
Support
population health management
-
Support
interoperability between a variety of digital solutions to foster collaborative
working and improve the efficiency of processes
-
Provide
hands-on support to practices in implementing agreed changes.
-
Support
practices to optimise the use of digital solutions and relevant technology and
products to enable improvement, working closely with the ICB Digital Team
-
Advise
on innovative opportunities and support practices to maximise benefits from
innovation, through the sharing of learning and best practice.
-
Be
a champion for best practice, learning from experience and from others,
supporting the spread of innovation within the PCN.
Information
Governance and Data Management
The
post holder will need to have skills in relation to understanding and using
data to drive improvement and assess impacts. These skills will be used to:
-
Take
a data driven approach, looking at evidence and information available to
support understanding of challenges, identify possible solutions and track the
impacts of changes that have been made.
-
Bring
together data from a variety of sources and use information to develop insights
into working practices, effectively tailoring content to meet the needs of the
audience.
-
To use BI and
data across the PCN to identify opportunities to improve population health, in
keeping with neighbourhood plans.
-
Lead and develop
projects aimed at tackling health Inequalities.
-
Effectively
present and communicate data to practices and PCN staff at all levels to
increase understanding of operational challenges
-
Interpret
data and highlight variation to support open discussion about where variation
is and is not warranted
-
Help
PCN and practice staff understand the limitations of particular data sets and
where other information may be available to supplement understanding of issues
-
Support
and encourage a focus on data in understanding the effectiveness of changes
made
-
Seek
and secure analytical resource to support in the PCN in developing and
implementing appropriate data and information sharing mechanisms
-
Use
data to track and assess impact of changes made to operational processes, and
to track trends and developments over time.
-
Analyse changes
to core contracts, enhanced services (DES), Impact and Investment Funds (IFF),
Primary Care Standards (PCS) and Quality and Outcomes Framework (QOF)
indicators.
Communication,
Engagement and Presentation and Communication Skills
With
responsibility for developing and supporting delivery of transformational
projects across the PCN, the post holder will require expertise in
communications and engagement, and specifically in bringing people together and
gaining support and buy-in to change.
This expertise
will be used to:
-
Build
good working relationships with internal and external stakeholders.
-
Initiate
and participate in development of effective systems of communication and
co-operation between member practices
-
Ensure
that changes are aligned with agreed clinical priorities
-
Support
practices to communicate changes and new processes effectively to patients.
-
Identify
best practice from other areas that could be applicable to the local PCN
-
Work
in partnership with ICB Primary Care & Digital Teams and other service
delivery organisations to plan and deliver changes that will improve working
between general practices and other primary care and non-primary care services.
-
Lead
or participate in relevant working groups and other fora across the PCN to
agree changes, share learning, discuss challenges, and resolves issues.
-
Represent
the PCN in external groups or with external bodies as required, including in
potentially sensitive situations.
-
To
work in partnership with the PCN leadership and management team
-
To
identify and develop relationships with practice staff, private providers, the
local primary care team, neighbouring PCNs and other key partners to enable
good working relationships and promote and share best practice
-
To
deliver technical information in a non-technical and engaging way to a range of
stakeholders
Policy
and Service Development
With
responsibility for supporting the PCN to identify and make progress with
transformational change, the post holder will have expertise in understanding
and interpreting national and system-wide policy developments and initiatives
to local circumstances and contexts.
This expertise
will be used to:
-
Maintain
a good knowledge of emerging policies from the Department of Health and Social
Care, NHS England and Improvement and other relevant government departments and
agencies, and support PCN staff to understand and interpret these locally.
-
Work
with the ICB to support the development of overall primary care transformation
strategies and their delivery.
-
Support
the PCN and member practices to adapt and apply specific policies and
initiatives to local needs and to prioritise national or system level
initiatives based on local requirements.
This is a new
post, and the list of duties is not exhaustive. It is likely that this Job
Description will be subject to change as the role develops.
Confidentiality
-
In
the course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other
matters. They do so in confidence and
have the right to expect that staff will respect their privacy and act
appropriately
-
In
the performance of the duties outlined in this Job Description, the post holder
may have access to confidential information relating to patients and their
carers, practice staff and other healthcare workers. They may also have access to information relating
to the practice as a business organisation. All such information from any
source is to be regarded as strictly confidential
-
Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Health
& Safety
The post holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the practice Health & Safety Policy, to include:
-
Using
personal security systems within the workplace according to practice guidelines
-
Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks
-
Making
effective use of training to update knowledge and skills
-
Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards.
-
Reporting
potential risks identified.
Equality
and Diversity
The post holder
will support the equality, diversity and rights of patients, carers and
colleagues, to include:
-
Acting
in a way that recognises the importance of peoples rights, interpreting them
in a way that is consistent with practice procedures, policies, and current
legislation.
-
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
-
Behaving
in a manner which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Personal/Professional
Development
The post holder
will participate in any training programme implemented by the practice as part
of this employment, such training to include:
-
Attend
and participate in staff meetings when and as required.
-
Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
-
Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work