Job summary
Are you an organised, detail-oriented professional with a passion for supporting high-quality patient care? Were seeking a dedicated Medical Administratorto join our friendly and professional team at Buxton Medical Practice, where every day brings variety and the opportunity to make a real difference to the smooth running of our patient services. If you take pride in accuracy, confidentiality, and helping a healthcare team deliver excellent care, wed love to hear from you. Are you an organised, detail-oriented professional with a passion for supporting high-quality patient care? Were seeking a dedicated Medical Administratorto join our friendly and professional team at Buxton Medical Practice, where every day brings variety and the opportunity to make a real difference to the smooth running of our patient services. If you take pride in accuracy, confidentiality, and helping a healthcare team deliver excellent care, wed love to hear from you.
Main duties of the job
Inputting and maintaining accurate patient data on the practice medical system, including consultations, investigations, and correspondence.
Producing and checking reports, searches, and patient letters to ensure data accuracy and completeness.
Managing and maintaining computer systems, performing backups, troubleshooting, and supporting colleagues with IT queries.
Assisting in the management of appointments and work-flowing information using Docman (or future replacement systems).
Supporting Quality and Outcomes Framework (QoF) reporting through accurate data entry, searches, and returns.
Providing occasional cover for reception duties, including patient enquiries and appointments, as part of a shared rota.
Helping to maintain an efficient, confidential, and welcoming practice environment.
About us
Employee Benefits:
- Generous annual leave entitlement:Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
- Health Cash Plan
- Access to the DHU Hub
- NHS Pension Scheme
- Car Lease Scheme
- Cycle to Work Scheme
- Enhanced Maternity/Paternity Leave
- Referral Programme
- Birthday Leave Guarantee
- Free Parking
- Professional Development
We understand that digital applications may not be suitable for everyone. If you need to apply in a way that better meets your needs, please contact us, and we will gladly provide a format that works for you. For more information about our recruitment process,click here,or reach out to our Talent Acquisition team at @Careers@DHUHealthCare.nhs.uk
At DHU Healthcare, we take pride in our diversity and foster an environment where every person feels valued, respected, and empowered to bring their authentic selves to work, free from discrimination or bias. We warmly welcome applications from all individuals, reflecting the rich diversity of the communities we serve. To read more about our Equity, Diversity and Inclusion pledge and see the progress we have made, pleaseclick here,
We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers, and military spouses/partners. We value the unique skills and contributions you bring and strive to create a workplace where you can thrive.
Job description
Job responsibilities
Purpose of the Role
To correctly input and check data entering the medical system. To then use the system to produce appropriate reports, searches and letters. You will also help in controlling the system with backups, maintenance and training. At all times being aware of the importance of proper procedure, confidentiality and accuracy of information. You will ensure to keep the Practice Computer system running efficiently and effectively, both by personal knowledge and use of help lines. The role also incorporates sometimes within the reception area as per respective rotas and holiday/sickness cover.
Key Success Measures
- Input onto the medical system which must include all clinical investigations, letters and results. This is through either direct input, scanning or links.
- Input consultations and visits when requested by the medical staff and doctors.
- All medical search criteria.
- Updating of all incorrect or ambiguous data.
- Design and run report parameters as requested.
- Produce monthly/quarterly/annual returns for required and approved agencies as well as the Practice.
- Production of standard patient letters.
- Managing the computerised appointments system
- Work flowing the appropriate information to colleagues using the Docman (or any future replacement) system.
- Work flowing the appropriate information to colleagues using the Docman (or any future replacement) system
Key Areas of Responsibility & Accountability
- As you will expect, the organisation may change from time to time, and you will be expected to meet the operational requirements
- Any other reasonable duties as required from time to time.
- Back up of computer and other IT systems.
- Maintenance and troubleshooting of IT systems.
- Checking and acting upon the Practice email.
- To keep abreast of new information technology, medical terminology and developments.
- Helping to teach other staff the computer systems installed in the GP practice.
- Covering for colleagues for sickness, holiday or other absence.
- Taking part in tea, coffee and washing up rota.
- To keep the general working areas tidy
Behavioral Skills
We value our people our people through a coaching culture offering staff engagement, wellbeing support, career progression and inspirational, visible leadership.
At the heart of everything we do, you will find our CARE values principles, standards and behaviours we live by:
We CARE for you. We are always.
- Compassionate
- Acomplished
- Respectful
- Encouraging
Diversity
DHU believe our workforce should be as diverse as the range of services we offer, and the communities we serve. We are committed to valuing and encouraging diversity throughout our workforce, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. As part of our mission we are dedicated to eliminating discrimination
Job description
Job responsibilities
Purpose of the Role
To correctly input and check data entering the medical system. To then use the system to produce appropriate reports, searches and letters. You will also help in controlling the system with backups, maintenance and training. At all times being aware of the importance of proper procedure, confidentiality and accuracy of information. You will ensure to keep the Practice Computer system running efficiently and effectively, both by personal knowledge and use of help lines. The role also incorporates sometimes within the reception area as per respective rotas and holiday/sickness cover.
Key Success Measures
- Input onto the medical system which must include all clinical investigations, letters and results. This is through either direct input, scanning or links.
- Input consultations and visits when requested by the medical staff and doctors.
- All medical search criteria.
- Updating of all incorrect or ambiguous data.
- Design and run report parameters as requested.
- Produce monthly/quarterly/annual returns for required and approved agencies as well as the Practice.
- Production of standard patient letters.
- Managing the computerised appointments system
- Work flowing the appropriate information to colleagues using the Docman (or any future replacement) system.
- Work flowing the appropriate information to colleagues using the Docman (or any future replacement) system
Key Areas of Responsibility & Accountability
- As you will expect, the organisation may change from time to time, and you will be expected to meet the operational requirements
- Any other reasonable duties as required from time to time.
- Back up of computer and other IT systems.
- Maintenance and troubleshooting of IT systems.
- Checking and acting upon the Practice email.
- To keep abreast of new information technology, medical terminology and developments.
- Helping to teach other staff the computer systems installed in the GP practice.
- Covering for colleagues for sickness, holiday or other absence.
- Taking part in tea, coffee and washing up rota.
- To keep the general working areas tidy
Behavioral Skills
We value our people our people through a coaching culture offering staff engagement, wellbeing support, career progression and inspirational, visible leadership.
At the heart of everything we do, you will find our CARE values principles, standards and behaviours we live by:
We CARE for you. We are always.
- Compassionate
- Acomplished
- Respectful
- Encouraging
Diversity
DHU believe our workforce should be as diverse as the range of services we offer, and the communities we serve. We are committed to valuing and encouraging diversity throughout our workforce, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. As part of our mission we are dedicated to eliminating discrimination
Person Specification
Additional Criteria
Essential
- Flexibility to assist colleagues and cover reception or secretarial duties as required.
Experience
Essential
- Previous experience in an administrative or IT-based role, ideally within a healthcare or medical setting.
- Previous experience in an administrative or IT-based role, ideally within a healthcare or medical setting.
- Excellent computer literacy and attention to detail, with the ability to manage data accurately and confidentially.
- Strong communication skills, both verbal and written, and the ability to work effectively within a busy, multi-disciplinary team.
- A proactive approach to problem-solving and the confidence to manage your own workload.
Qualifications
Essential
- GCSE grade A to C (Grades 4-9) in English and Maths
Person Specification
Additional Criteria
Essential
- Flexibility to assist colleagues and cover reception or secretarial duties as required.
Experience
Essential
- Previous experience in an administrative or IT-based role, ideally within a healthcare or medical setting.
- Previous experience in an administrative or IT-based role, ideally within a healthcare or medical setting.
- Excellent computer literacy and attention to detail, with the ability to manage data accurately and confidentially.
- Strong communication skills, both verbal and written, and the ability to work effectively within a busy, multi-disciplinary team.
- A proactive approach to problem-solving and the confidence to manage your own workload.
Qualifications
Essential
- GCSE grade A to C (Grades 4-9) in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
