Job responsibilities
Our
Values
Compassionate: We show kindness,
consideration and understanding in everything we do and demonstrate our
caring nature to our patients, people and communities.
Accomplished: We are available day
and night a responsive, adaptable, professional NHS partner, providing the
best advice, care and treatment for every individual.
Respectful: We recognise the value
that individual and team differences bring - welcoming views, listening, being
honest, and learning from others experiences.
Encouraging: We believe everyone
matters, so we inspire confidence in others - promoting speaking up,
fostering career-long learning and development, and supporting improvement
ideas.
Key
Areas of Responsibility & Accountability
Clinical
To
provide self-care advice, treatment or onward referral to patients as part of
an online telephone consultation.
To
practice autonomously without direct supervision.
To utilise advanced clinical skills to assess, diagnose, treat and
refer patients requiring the clinical advice service.
To recognise
the need for and initiate, where appropriate, the advice of relevant
specialisms.
To exhibit excellent verbal communication
skills when dealing with patients and carers. To have the ability to make clear
decisions with confidence and communicate these effectively.
To
maintain appropriate clinical records in line with current practice guidelines.
To work within the parameters of the
skills and knowledge of the role, recognise the limitations to practice and to
work within the bounds of training and capability according to regulatory codes
of conduct.
To
maintain an awareness of developments in clinical practice.
To optimise
and use evidence based practice.
To work
effectively as part of a multi professional team in collaboration with other
members of the service.
To
adhere to expected performance measures.
To
provide health promotion/accident prevention advice for patients and carers.
To
promote the protection of children and vulnerable adults in accordance with
local safeguarding procedures.
To
adhere to the Infection Prevention and Control policy for the service being
provided.
To prescribe medication utilising electronic
prescribing and work within the limitations of current extended Non-Medical
Prescribing legislation.
Managerial
To take part in the clinical audit
cycle.
To attend professional meetings
and participate in team meetings.
To participate in inductions for
newly appointed staff, if appropriate.
To be responsible for day-to-day
supervision, delegation and co-ordination of staff making the best use of
abilities as appropriate.
To participate in the appraisal
process.
To identify, report and address
poor performance issues when necessary.
To diffuse challenging behavior,
ensuring that the situation is managed in a sensitive way.
To ensure efficient and effective
use of material resources/supplies.
To identify any problems with
resource use/availability and make recommendations for corrective action.
Clinical Governance
To participate in the clinical
governance requirements within the work of the organisation.
To practice with the parameters of
company policies, protocols and guidelines.
To participate in quality
improvement within the organisation.
To assess and evaluate outcomes of
own practice, service intervention and treatment and identifies any short falls
in service reporting to relevant managers.
To provide mentorship leadership
and training to other team members when required.
To ensure the requirements of
Health and Safety policy and legislation are maintained.
To participate in research and
development activities of DHU Health Care.
Education Practice Development
To participate in the clinical
supervision framework for health care professionals within the organization.
To offer appropriate advice to health
and social care professions on care practices, delivery and service development
within the parameters of the role and scope of practice.
To participate in the ongoing
individual professional development opportunities within the organisation
To complete the mandatory training
programme to ensure full compliance at all times.
Professional
To work within the regulatory
requirements, codes and Professional Standards of practice of the NMC/HCPC/GPhC
To maintain professional and
clinical competence through mechanisms of continuing professional development.
To act in such a manner at all
times to promote confidence and public trust and uphold the reputation and
image of DHU Health Care CIC.
Communications and Working Relationships
Director of Nursing and Quality
and other Executive Directors.
UEC Clinical Director and Managing
Director
UEC Heads of Clinical Services
UEC Operations
Corporate Teams
DHU Health Care CIC Governance
Team
DHU Health Care CIC Clinical Training
Team
Clinical and managerial staff
within participating Integrated Care Boards (ICB)
Clinical staff in local primary
and secondary care services
Other related services within the
local health economy
Social Services and local
intermediate Care Services
