Corporate Receptionist
DHU Healthcare
The closing date is 27 December 2024
Job summary
Corporate Receptionist
Location: Derby
What DHU can offer you:
Working Patterns: 15 hours per week
Competitive salary: £23,615 (Band 2) Pro Rata
Generous annual leave entitlement:Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
Main duties of the job
The post holder will provide a comprehensive reception and administrative service, welcoming callers and visitors to the organisation. A commitment to quality service and excellence in all that DHU Health Care CIC undertakes is integral to the role and the development of the service.
About us
We understand that digital applications may not be suitable for everyone. If you need to apply in a different way that better meets your needs, please reach out to us, and we will gladly accommodate your application in a format that works for you. For more details about our recruitment process, click here, or contact our team of talent acquisition professionals by emailing:Careers@DHUHealthCare.nhs.uk.
At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve.
We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.
Job description
Job responsibilities
- Welcoming visitors with appointments as they arrive at the Company reception.
- Answering telephone calls, both internal and external, using agreed protocols and standards in an efficient and courteous manner.
- Ensuring only authorised personnel enter the building.
- Managing receipt of deliveries and onward distribution.
- Ensuring visitors sign in and are made aware of Health & Safety rules and regulations pertaining to the building.
- Proactively provide general administration services and undertake clerical duties in a professional, timely manner, as and when requested.
- Maintain manual/computerised records as required to a high standard.
- Booking of meeting rooms in a timely manner and associated tasks.
- Maintaining strict confidentiality at all times in relation to all issues concerned with the service and adhering to the requirements of the Data Protection Act and Information Governance.
- Maintaining equipment checking systems and printers as necessary and reporting any faults to appropriate members of staff.
- Providing cover for sickness and annual leave.
Job description
Job responsibilities
- Welcoming visitors with appointments as they arrive at the Company reception.
- Answering telephone calls, both internal and external, using agreed protocols and standards in an efficient and courteous manner.
- Ensuring only authorised personnel enter the building.
- Managing receipt of deliveries and onward distribution.
- Ensuring visitors sign in and are made aware of Health & Safety rules and regulations pertaining to the building.
- Proactively provide general administration services and undertake clerical duties in a professional, timely manner, as and when requested.
- Maintain manual/computerised records as required to a high standard.
- Booking of meeting rooms in a timely manner and associated tasks.
- Maintaining strict confidentiality at all times in relation to all issues concerned with the service and adhering to the requirements of the Data Protection Act and Information Governance.
- Maintaining equipment checking systems and printers as necessary and reporting any faults to appropriate members of staff.
- Providing cover for sickness and annual leave.
Person Specification
Qualifications
Essential
- Customer Service NVQ or proven work experience as a receptionist.
- 4 GCSEs Grades A-C or equivalent including English and Maths.
- Effective communication skills with a variety of media and all levels of staff within the company as well as external agencies.
- Computer experience (e.g., Word/Excel and other packages) as well as email systems and other electronic media.
- Flexibility to meet service/Rota needs.
- Right to work in the UK.
Person Specification
Qualifications
Essential
- Customer Service NVQ or proven work experience as a receptionist.
- 4 GCSEs Grades A-C or equivalent including English and Maths.
- Effective communication skills with a variety of media and all levels of staff within the company as well as external agencies.
- Computer experience (e.g., Word/Excel and other packages) as well as email systems and other electronic media.
- Flexibility to meet service/Rota needs.
- Right to work in the UK.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
