Job summary
Data Quality Manager - Permanent
Derby
£41,659 per annum
37.5 Hours Per Week
At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are not only celebrated but actively promoted. We believe that every individual, regardless of their background, deserves the right to access quality healthcare services and to be treated with respect and dignity. Our commitment to Equity, Diversity, Inclusion, and Belonging is at the heart of everything we do, from patient care to our organisational culture.
Main duties of the job
The Data Quality Manager will be responsible for supporting the design, implementation, and enactment of a data quality strategy. You will work with the business to identify data quality issues in systems and processes, then work with that business unit to enact change to resolve the issues at source.
You will be responsible for all regular returns, covering statutory, financial, operational, and contractual reports. You will line-manage a small team of analysts who produce these returns but will assume ultimate responsibility for their accuracy and quality. You will be able to make difficult decisions about workload, capacity, and priority, then communicate this to the wider business. You will be able to understand the status of multiple projects and work-streams and be able to provide concise updates on these when requested.
About us
DHU Healthcare is a not-for-profit community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands a population totalling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at Our profile: DHU Healthcare.
Job description
Job responsibilities
- Creation and implementation of a data quality strategy.
- Work with data owners, data users, and data custodians to identify and resolve quality issues at source.
- Creation and implementation of a data quality issue management process.
- Working with IT and Information Governance on issues including data leakage and retention.
- Regular engagement across the business with Information Asset Owners to support the improvement of Data Quality.
- Contribute to elements of the organisation's Integrated Performance Report (IPR) to deliver Data Quality Assurance to the Board.
Job description
Job responsibilities
- Creation and implementation of a data quality strategy.
- Work with data owners, data users, and data custodians to identify and resolve quality issues at source.
- Creation and implementation of a data quality issue management process.
- Working with IT and Information Governance on issues including data leakage and retention.
- Regular engagement across the business with Information Asset Owners to support the improvement of Data Quality.
- Contribute to elements of the organisation's Integrated Performance Report (IPR) to deliver Data Quality Assurance to the Board.
Person Specification
Qualifications
Essential
- Significant experience in a relevant business intelligence role
- Technical Expertise
- Data literacy, with the ability to work with the less data literate to achieve the right outcome.
- Technical documentation writing.
- Proven experience of workload planning and delivery of key targets within a service environment.
- Able to lead a team, managing workload and priorities to ensure business needs are met.
- Able to manage expectations of multiple stakeholders to focus on key deliverables.
- Communication
- Project and Change management
- Microsoft T-SQL
- Able to work effectively with a wide range of specialists, at all levels, across internal and external organisational barriers.
- Track record of delivery with ability to overcome obstacles and constraints.
- Able to travel between DHU sites to meet with colleagues across the business, specifically ability to drive.
Desirable
- Degree level or equivalent education
- High level of technical literacy, including O365 and Azure
- Automation of high volume/low effort tasks
- Confident in leading meetings with multiple stakeholders from a wide variety of backgrounds
- Experience of working within the Health and Social Care sector, ideally experience of the working within the NHS.
- Working with data quality frameworks, particularly in a healthcare setting
- Experience of Information Governance rules, processes, and toolkits.
- DAMA Framework
- Adastra, TPP SystmOne, telephony and WFM systems
Person Specification
Qualifications
Essential
- Significant experience in a relevant business intelligence role
- Technical Expertise
- Data literacy, with the ability to work with the less data literate to achieve the right outcome.
- Technical documentation writing.
- Proven experience of workload planning and delivery of key targets within a service environment.
- Able to lead a team, managing workload and priorities to ensure business needs are met.
- Able to manage expectations of multiple stakeholders to focus on key deliverables.
- Communication
- Project and Change management
- Microsoft T-SQL
- Able to work effectively with a wide range of specialists, at all levels, across internal and external organisational barriers.
- Track record of delivery with ability to overcome obstacles and constraints.
- Able to travel between DHU sites to meet with colleagues across the business, specifically ability to drive.
Desirable
- Degree level or equivalent education
- High level of technical literacy, including O365 and Azure
- Automation of high volume/low effort tasks
- Confident in leading meetings with multiple stakeholders from a wide variety of backgrounds
- Experience of working within the Health and Social Care sector, ideally experience of the working within the NHS.
- Working with data quality frameworks, particularly in a healthcare setting
- Experience of Information Governance rules, processes, and toolkits.
- DAMA Framework
- Adastra, TPP SystmOne, telephony and WFM systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
