Job summary
Digital Administrator - Permanent
Derby - Hybrid
£23,949 - £26,282
37.5 Hours Per Week
At DHU Healthcare, we are committed
to fostering an environment where Equity, Diversity, Inclusion, and a strong
sense of Belonging are not only celebrated but actively promoted. We believe
that every individual, regardless of their background, deserves the right to
access quality healthcare services and to be treated with respect and dignity.
Our commitment to Equity, Diversity, Inclusion, and Belonging is at the heart
of everything we do, from patient care to our organisational culture.
Main duties of the job
As a Digital Administrator you
will primarily be responsible for providing flexible and diverse administrative
support functions to Digital Senior Management Team (SMT), including PA support
on an ad hoc basis to the Digital Senior Management Team. Along with, supporting
the effective operation of Digital/IT & Business Analytical functions
within the business and supporting the maintaining of an effective and
efficient rhythm of governance, review, and support towards Digital
stakeholders.
We are always:
Compassionate we show
kindness, consideration and understanding in everything we do and demonstrate
our caring nature to our patient, people, and communities.
Accomplished we are
available day and night a response, adaptable, professional NHS partner,
providing the best advice, care, and treatment for every individual.
Respectful we recognise
the value that individual and team difference bring welcoming views,
listening, being honest, and learning from others experiences.
Encouraging we believe
everyone matters, so we inspire confidence in other promoting speaking up,
fostering career-long learning and development, and supporting improvement
ideas.
About us
DHU Healthcare is a not-for-profit community interest
company providing a diverse range of services to the NHS frontline, including
urgent and emergency care, primary care, out of hours services and NHS111. We care
for patients across the West and East Midlands a population totalling around
14 million. As a socially conscious organisation, we provide compassionate,
high-quality care to our patients and offer a supportive work environment to
our 2,500 DHU employees. If you would like to find out more about us, you can
visit our website at Our
profile: DHU Healthcare.
Job description
Job responsibilities
- Support the management of Digital Senior Management Team email and meeting requests.
- Ensuring Digital Intranet/Internet content is kept current.
- Ensuring that a meeting matrix is kept updated and internal/external meetings are covered off per agreed prioritisation with Digital SMT.
- Ensuring quotes, invoicing and orders are processed in a timely manner in line.
- Support the management of the Digital Risk register and associated updates / communication.
- Monitor staff mandatory training and escalate for compliance against agreed policy.
- Co-ordinate and participate in any special duties, including designated project work or tasks for the Senior Management Team as appropriate to achieve the delivery of an efficient, proactive, and high-profile administrative service.
- Trouble-shooting procurement and financial problems, which involves liaison with customers, staff, delivery companies and suppliers to identify and resolve problems such as lost quotes, non-delivery of items, delivery of wrong or damaged items, pricing differences, non-payment of invoices.
- To undertake any office activities for the purpose of administration contributing to an effective administrative function to the managers within the organisation including:
- Preparation of standard documents, reports, presentations, and correspondence.
- Co-ordinating management diaries. This involves arranging meetings, rescheduling, and cancelling as appropriate.
- Producing minutes for meetings and capture actions resulting from the minutes.
- Distribution of stationery and other equipment needed to staff members, ensuring adequate stock is maintained and requests for additional stock are placed with the Procurement team as required.
- Dealing with email enquiries and using initiative in determining appropriate responses.
- Manage room bookings, including refreshment & equipment requirements, when rooms require re-booking.
Job description
Job responsibilities
- Support the management of Digital Senior Management Team email and meeting requests.
- Ensuring Digital Intranet/Internet content is kept current.
- Ensuring that a meeting matrix is kept updated and internal/external meetings are covered off per agreed prioritisation with Digital SMT.
- Ensuring quotes, invoicing and orders are processed in a timely manner in line.
- Support the management of the Digital Risk register and associated updates / communication.
- Monitor staff mandatory training and escalate for compliance against agreed policy.
- Co-ordinate and participate in any special duties, including designated project work or tasks for the Senior Management Team as appropriate to achieve the delivery of an efficient, proactive, and high-profile administrative service.
- Trouble-shooting procurement and financial problems, which involves liaison with customers, staff, delivery companies and suppliers to identify and resolve problems such as lost quotes, non-delivery of items, delivery of wrong or damaged items, pricing differences, non-payment of invoices.
- To undertake any office activities for the purpose of administration contributing to an effective administrative function to the managers within the organisation including:
- Preparation of standard documents, reports, presentations, and correspondence.
- Co-ordinating management diaries. This involves arranging meetings, rescheduling, and cancelling as appropriate.
- Producing minutes for meetings and capture actions resulting from the minutes.
- Distribution of stationery and other equipment needed to staff members, ensuring adequate stock is maintained and requests for additional stock are placed with the Procurement team as required.
- Dealing with email enquiries and using initiative in determining appropriate responses.
- Manage room bookings, including refreshment & equipment requirements, when rooms require re-booking.
Person Specification
Qualifications
Essential
- GCSE C grade or equivalent in English and Maths.
- RSA3/NVQ 3 Office Administration or related subject or substantial equivalent experience.
- Good working knowledge of office procedures, and requirements of administration and secretarial support.
- Intermediate knowledge of Microsoft Office products including Word, Excel, and PowerPoint.
- Experience of working in an Administrative/secretarial position.
- Evidence of a good standard of Literacy/English language skills.
- Ability to build and maintain relationships with good interpersonal skills.
- Willingness to use technology to improve standards of care and support to our patients.
Desirable
- Evidence of own continuing professional development.
- Microsoft Visio.
- Knowledge of NHS information and IT systems.
- Experience of working in or with an IT / Digital or project environment.
- Experience of working in the NHS / Healthcare Sector.
Person Specification
Qualifications
Essential
- GCSE C grade or equivalent in English and Maths.
- RSA3/NVQ 3 Office Administration or related subject or substantial equivalent experience.
- Good working knowledge of office procedures, and requirements of administration and secretarial support.
- Intermediate knowledge of Microsoft Office products including Word, Excel, and PowerPoint.
- Experience of working in an Administrative/secretarial position.
- Evidence of a good standard of Literacy/English language skills.
- Ability to build and maintain relationships with good interpersonal skills.
- Willingness to use technology to improve standards of care and support to our patients.
Desirable
- Evidence of own continuing professional development.
- Microsoft Visio.
- Knowledge of NHS information and IT systems.
- Experience of working in or with an IT / Digital or project environment.
- Experience of working in the NHS / Healthcare Sector.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
