Job summary
As a
member of the DHU Digital team, you will work within a professional and highly
motivated team of business intelligence professionals to deliver reliable and
high quality analysis to support the operational and clinical teams within the
business.
As a
Business Intelligence Analyst, you will be responsible for working on large
reporting projects, smaller ad-hoc queries, working with both local
commissioners and NHS England, and supporting continuous improvement within the
Business Analytics team through improvements to reporting processes.
You will be an expert in the
analysis of complex datasets and data you have mined from databases and/or data
warehouses. You will have the
appropriate skills to design, develop, generate and maintain reports and
dashboards. You will demonstrate your attention
to detail, check the accuracy of your reporting, and have a flare for deriving
new insights and conclusions to help guide business decisions.
The Business Analytics
department supports all areas of the organisation in understanding and
preparing data and reports for presentation or use. You will be merging data from multiple
sources, and providing key analysis and decision making information for
clinical, financial and operational activities within the organisation.
You will
be an excellent communicator and problem solver with an ability to work
effectively in a demanding operational environment.
Main duties of the job
Due to DHUs geographical footprint across the East Midlands, travel between DHU sites will also be required and may result in periods of time working from any of DHU sites.
Essential Skills
- Minimum of 2 years experience in a relevant business intelligence role
- Microsoft T-SQL
- Microsoft PowerBI
Desirable Experience
- Experience of working within the Health and Social Care sector, ideally experience of the working within the NHS.
- Additional programming languages, such as Python or R
- Microsoft SQL Server Reporting Services
About us
DHU Healthcare is a
not-for-profit community interest company providing a diverse range of
services to the NHS frontline, including urgent and emergency care, primary
care, out of hours services and NHS111. We operate 365 days a year, 24 hours a
day across the West and East Midlands a population totalling around 14
million. A socially conscious organisation, we provide compassionate,
high-quality care to our patients and offer a supportive work environment to
our 2,000 DHU people. You can find out more about us at Our
profile :: DHU Healthcare
Joining DHU means youll receive
some great benefits. They include access to the NHS pension scheme
alongside a generous annual leave allowance that grows with your length of
service or recognises your existing NHS commitment. We provide an
incremental sick pay scheme and family friendly policies like maternity and
paternity pay that match the NHS offer. Well also support
your health and wellbeing - with complementary Westfield Health Insurance
membership (after six months) to cover basic costs like your dental care,
glasses, physiotherapy, chiropody and more. You can access our cycle to
work scheme & free parking.This role also allows for remote or hybrid
working. Youll find we do our best to provide solutions for a positive
work-life balance.
Job description
Job responsibilities
Purpose
of the Role
DHU is committed to providing the highest quality of care in the
right place and at the right time in a caring and safe environment. Digital technology and services are a key
enabler, providing local people access to the high quality care provided by
DHUs dedicated and highly motivated workforce.
As
a member of the DHU Digital team, you will work within a professional and
highly motivated team of business intelligence professionals to deliver reliable
and high quality analysis to support the operational and clinical teams within
the business.
As a Business Intelligence Analyst, you will be responsible for
working on large reporting projects, smaller ad-hoc queries, working with both
local commissioners and NHS England, and supporting continuous improvement
within the Business Analytics team through improvements to reporting
processes.
You will be an expert in the analysis of complex datasets and data you
have mined from databases and/or data warehouses. You will have the appropriate skills to
design, develop, generate and maintain reports and dashboards. You will demonstrate your attention to
detail, check the accuracy of your reporting, and have a flare for deriving new
insights and conclusions to help guide business decisions.
The Business Analytics department supports all areas of the organisation
in understanding and preparing data and reports for presentation or use. You will be merging data from multiple
sources, and providing key analysis and decision making information for
clinical, financial and operational activities within the organisation.
You will be an excellent communicator and problem solver with an
ability to work effectively in a demanding operational environment.
Due to DHUs geographical footprint
across the East Midlands, travel between DHU sites will also be required and
may result in periods of time working from any of DHU sites.
Key
Success Measures
Delivery of reporting projects via agile methodology
Response and completion of ad-hoc requests
Key
Areas of Responsibility & Accountability
Delivering large-scale reporting products via sprints
Responding to
and completing ad-hoc queries
Provision of analytical support to wider business
.
Job description
Job responsibilities
Purpose
of the Role
DHU is committed to providing the highest quality of care in the
right place and at the right time in a caring and safe environment. Digital technology and services are a key
enabler, providing local people access to the high quality care provided by
DHUs dedicated and highly motivated workforce.
As
a member of the DHU Digital team, you will work within a professional and
highly motivated team of business intelligence professionals to deliver reliable
and high quality analysis to support the operational and clinical teams within
the business.
As a Business Intelligence Analyst, you will be responsible for
working on large reporting projects, smaller ad-hoc queries, working with both
local commissioners and NHS England, and supporting continuous improvement
within the Business Analytics team through improvements to reporting
processes.
You will be an expert in the analysis of complex datasets and data you
have mined from databases and/or data warehouses. You will have the appropriate skills to
design, develop, generate and maintain reports and dashboards. You will demonstrate your attention to
detail, check the accuracy of your reporting, and have a flare for deriving new
insights and conclusions to help guide business decisions.
The Business Analytics department supports all areas of the organisation
in understanding and preparing data and reports for presentation or use. You will be merging data from multiple
sources, and providing key analysis and decision making information for
clinical, financial and operational activities within the organisation.
You will be an excellent communicator and problem solver with an
ability to work effectively in a demanding operational environment.
Due to DHUs geographical footprint
across the East Midlands, travel between DHU sites will also be required and
may result in periods of time working from any of DHU sites.
Key
Success Measures
Delivery of reporting projects via agile methodology
Response and completion of ad-hoc requests
Key
Areas of Responsibility & Accountability
Delivering large-scale reporting products via sprints
Responding to
and completing ad-hoc queries
Provision of analytical support to wider business
.
Person Specification
Skills and Knowledge
Essential
- Technical Expertise
- Ability to analyse and manipulate data to produce informative reports
- Data gathering, with a focus on the right data for the right job
- Planning & Organising
- Proven experience of workload planning and delivery of key targets within a service environment
- Results focused with track record of successful delivery
- Communication
- Excellent verbal communication skills, specifically able to communicate technical information in simple language to end users
- Ability to communicate with people of all technical abilities
- Excellent written communication skills, with the ability to produce and present complex information & reports to varied audiences
- Microsoft Office suite, particularly focusing on Excel
- Microsoft T-SQL
- Microsoft PowerBI
Desirable
- Additional programming languages, such as Python or R
- Performance tuning queries
- Microsoft SQL Server Reporting Services
- Adastra, TPP SystmOne, telephony and WFM systems
Job Circumstances
Essential
- Customer oriented, confident, reliable and approachable
- Willing and able to pass knowledge on and mentor other team members.
- Track record of delivery with ability to overcome obstacles and constraints
- Able to travel between DHU sites in order to meet with colleagues across the business, specifically ability to drive.
Qualifications
Essential
- Minimum of 2 years experience in a relevant business intelligence role
Desirable
- Degree level or equivalent education
Experience
Essential
- Previous experience of mining data from multiple systems
- Experience of providing and discussing well written and clear insights to multiple areas across a business
Desirable
- Experience of working within the Health and Social Care sector, ideally experience of the working within the NHS.
Personal Qualities
Essential
- Ability to work proactively under own initiative, take responsibility and demonstrate leadership
- Able to gather and analyse requirements
- Able to work effectively with a wide range of specialists, at all levels, across internal and external organisational barriers
- Ability to work effectively as part of a team
- Ability to work collaboratively with 3rd party partners
- Intellectually curious, with a desire to find the right answer
Person Specification
Skills and Knowledge
Essential
- Technical Expertise
- Ability to analyse and manipulate data to produce informative reports
- Data gathering, with a focus on the right data for the right job
- Planning & Organising
- Proven experience of workload planning and delivery of key targets within a service environment
- Results focused with track record of successful delivery
- Communication
- Excellent verbal communication skills, specifically able to communicate technical information in simple language to end users
- Ability to communicate with people of all technical abilities
- Excellent written communication skills, with the ability to produce and present complex information & reports to varied audiences
- Microsoft Office suite, particularly focusing on Excel
- Microsoft T-SQL
- Microsoft PowerBI
Desirable
- Additional programming languages, such as Python or R
- Performance tuning queries
- Microsoft SQL Server Reporting Services
- Adastra, TPP SystmOne, telephony and WFM systems
Job Circumstances
Essential
- Customer oriented, confident, reliable and approachable
- Willing and able to pass knowledge on and mentor other team members.
- Track record of delivery with ability to overcome obstacles and constraints
- Able to travel between DHU sites in order to meet with colleagues across the business, specifically ability to drive.
Qualifications
Essential
- Minimum of 2 years experience in a relevant business intelligence role
Desirable
- Degree level or equivalent education
Experience
Essential
- Previous experience of mining data from multiple systems
- Experience of providing and discussing well written and clear insights to multiple areas across a business
Desirable
- Experience of working within the Health and Social Care sector, ideally experience of the working within the NHS.
Personal Qualities
Essential
- Ability to work proactively under own initiative, take responsibility and demonstrate leadership
- Able to gather and analyse requirements
- Able to work effectively with a wide range of specialists, at all levels, across internal and external organisational barriers
- Ability to work effectively as part of a team
- Ability to work collaboratively with 3rd party partners
- Intellectually curious, with a desire to find the right answer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
