DHU Healthcare

NHS 111 HR Administrator

This job is now closed

Job summary

A vacancy has arisen for a HR Administrator to work within the 111 Human Resources Team. This is a superb opportunity for an enthusiastic, hardworking individual to progress and develop a career in HR. Reporting to the 111 HR Business Partner, the successful applicant will be proactively involved in all aspects of HR duties.

Main duties of the job

Progressing candidates through the hiring process from offer to start date, maintaining candidate contact throughout

Answering general queries in person, over the telephone and via e-mail

Dealing with clinical recruitment, both directly and through agency

Utilising the HR information system and database maintenance and management

General administrative duties including offer letter and contract documentation

Involvement in ad hoc projects

About us

DHU Healthcare is a not-for-profit community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We operate 365 days a year, 24 hours a day across a wide geographical area including Derbyshire, Northamptonshire; Nottinghamshire; Leicester, Leicestershire & Rutland; Lincolnshire, Milton Keynes, Bath, North East Somerset, Swindon, Wiltshire and the from March 2023 the West Midlands a population totalling around fourteen million. A socially conscious organisation, we provide compassionate, safe, high-quality care to our patients and the communities we serve and offer a supportive work environment to our 2,000 plus people. You can find out more about us at Our profile :: DHU Healthcare

Date posted

17 May 2023

Pay scheme

Other

Salary

£20,730 to £21,730 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M0051-23-0117

Job locations

Orbis Building

Riverside Road, Pride Park

Derby

Derbyshire

DE24 8HY

Job description

Job responsibilities

Purpose of the Role

To provide a fully comprehensive, accurate and confidential administrative support to the 111 HR Team.

Values, behaviors and principles

The post holder is expected to lead by example in terms of role modelling the behaviors associated with our values.

We are always:

Compassionate we show kindness, consideration and understanding in everything we do and demonstrate our caring nature to our patient, people and communities

Accomplished we are available day and night a response, adaptable, professional NHS partner, providing the best advice, care and treatment for every individual

Respectful we recognise the value that individual and team difference bring welcoming views, listening, being honest, and learning from others experiences

Encouraging we believe everyone matters, so we inspire confidence in other promoting speaking up, fostering career-long learning and development, and supporting improvement ideas

Key Areas of Responsibility & Accountability

To assist with recruitment processes by following standard operating procedures

To take part in interviewing candidates as required

To manage the 111 HR Inbox, ensuring timely escalation to relevant HR team members

To draft adverts, job descriptions and person specifications with assistance from the 111 Head of HR/ HRBP

To place adverts internally and notify employees of such vacancies

To place adverts through appropriate routes, such as NHS Jobs

To take calls and queries from applicants

To send out application packs

To arrange interviews as required

To update spreadsheets and the NHS jobs board

To ensure the HR information system is regularly updated ensuring all new starter information and changes to existing employee information is entered in a timely fashion to meet departmental deadlines

To draft offer letters and contracts ensuring accuracy, attention to detail and professional presentation

To ensure all tasks are carried out in a timely manner

To monitor receipt of new starter information, and to provide to the IT/Payroll/Resourcing teams in a timely way

To carry out pre-employment checks, reference/ID/DBS/clinical registration for new starters ensuring compliance with company/NHS standards

To produce ID Badges and Smartcards for all new employees ensuring Verification of Identity documentation is checked

To ensure that employee files are fully complete and audited to in-house standards and in line with Data Protection Legislation/CQC and ISO requirements

To take calls and queries from managers and staff by e-mail, phone or in person in respect of general HR queries and to provide accurate, professional and timely responses

To give advice and support on HR processes, systems and policies, escalating queries where necessary

To work closely and collaboratively with other 111 HR team members providing assistance as required

To liaise with other Departments including Payroll, Resourcing and Training as required

To work on project and research tasks as prescribed by Head of HR/HRBP

To generate accurate and professionally presented general correspondence, including letters, minutes and reports

To undertake general office duties including filing, photocopying and general administration duties as required

To build professional relationships with all stakeholders of the business

Any other reasonable duties as required from time to time

Communication across DHU

Communicate with staff and management across all sites

Communicate with job applicants/ potential employees

Communicate with Senior Managers / Directors

Communicate with recruitment agencies

Keeping our patients and our employees safe and well is part of every role in DHU. To maintain high levels of safety all staff are encouraged to openly report incidents and any risk identified using the Datix system or where not possible to use Datix to report through to a Senior Manager/ Director.

As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements