Job summary
Therapeutic Apheresis Services (TAS) provides treatments to patients with blood disorders from eight sites based within NHS Trusts nationally. While this role is based outside of the units in which we treat the patients, the varied responsibilities of the TAS Business Support Officer are crucial to the effective functioning of the service.
You will be part of a small Admin Hub team which supports TAS Management to delivering a life-saving service. If you are organised and prefer to have a wide range of responsibilities, then this role would be an excellent opportunity for you. The varied responsibilities include but are not limited to: organising and providing secretariat support to meetings, routine and ad-hoc data entry and analysis, bespoke project support and diary management. Effective communication skills are important, as you may be required to link with a range of individuals, from the internal management team to the front-line clinical teams who provide treatments to patients.
This role provides an excellent opportunity for an organised and proactive individual to develop a wide range of experience. We will be keen to support you and your development in the Business Support Officer post which is essential to our service.
Main duties of the job
You will provide a senior administrative support role to members of the national Therapeutic Apheresis Services (TAS) Senior Management Team (SMT) and members of the TAS Senior Operational team. Responsibilities include:
- Facilitating good communications with the national TAS teams.
- Providing administrative and office support to the function.
- Providing secretariat support for national groups within the function, including the Senior Management Team Meeting.
- Maintaining project monitoring systems and administrative support for projects e.g. national apheresis conferences.
- Responsible for the day-to-day supervision of Band 3 and agency staff.
- Acting as a central point for both telephone and written enquiries relating to a wide range of service-related issues. This will require a professional manner as contact will be with multi-professional groups.
- Providing advice and instruction on behalf of members of the Senior Management team within the TAS function.
You will be required to undertake occasional travel to any NHSBT sites to meet the requirements of the post (notice will be given).
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description
Job responsibilities
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
Read about our application process
Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
What we offer:
Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible.
Job description
Job responsibilities
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
Read about our application process
Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
What we offer:
Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible.
Person Specification
Qualifications
Essential
- NVQ Level 3 in Business Administration or equivalent qualification plus significant experience.
- OCS (RSA) level 2 certificate in text processing or equivalent qualification.
- Qualified to A level standard in English or equivalent qualifications.
- Minimum of five GCSE's (including Maths) at Grade 'C'.
- Demonstrates commitment to own continuous learning and development
Experience
Essential
- Demonstrates the experience or the ability to introduce and oversee changes in working practices.
- Word processing, spreadsheet and data management experience.
- Competence in the use of a PC and mainframe computer packages.
- Demonstrates experience of organising the workload of others.
- Possess experience in an office administrative role.
- Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)
Person Specification
Qualifications
Essential
- NVQ Level 3 in Business Administration or equivalent qualification plus significant experience.
- OCS (RSA) level 2 certificate in text processing or equivalent qualification.
- Qualified to A level standard in English or equivalent qualifications.
- Minimum of five GCSE's (including Maths) at Grade 'C'.
- Demonstrates commitment to own continuous learning and development
Experience
Essential
- Demonstrates the experience or the ability to introduce and oversee changes in working practices.
- Word processing, spreadsheet and data management experience.
- Competence in the use of a PC and mainframe computer packages.
- Demonstrates experience of organising the workload of others.
- Possess experience in an office administrative role.
- Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)
