NHS Blood and Transplant

Senior PA to Senior Nurses, NCQT

The closing date is 19 October 2025

Job summary

This is an exciting and varied role that supports our Senior Nurses within the Nursing Care Quality Team, working with our frontline blood collection staff. The Nursing Care Quality Team provides professional leadership and guidance to nurses working within Blood Donation. An essential part of their work ensures the clinical safety and governance of the donation environment, and the training and competency of collection staff. They provide expertise in the management of clinical risk, operational research and the implementation of clinical change. The PA support role will assist the Senior Nurses in a range of activities and initiatives to improve donation safety and clinical practice.

Main duties of the job

  • To support the Senior Nurses and Senior PA to the Chief Nurse, Blood Supply with an in-depth knowledge of NHSBT processes and, where applicable, associated regulatory and statutory requirements.
  • To take ownership of aspects of the Senior Nurses portfolio ensuring timely communication with internal / external stakeholders in line with the reporting cycle.
  • To assist in planning meetings, including taking responsibility for setting time frames for required agenda items and taking formal minutes, as well as booking meeting venues.
  • Be responsible for scheduling and allocation of business administration workload.
  • Be responsible for providing formal minutes of both external and internal meetings, as well as providing comprehensive action logs.
  • Provide business administration for Senior Nurse portfolios.
  • Manage and coordinate workload to ensure that tasks are prioritised to meet specific deadlines, e.g. timely preparation of agenda planning, minute taking, managing course booking forms, and diary planning for forthcoming meetings.

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time

Reference number

007599

Job locations

NHSBT - Birmingham Centre

Vincent Drive, Edgbaston

Birmingham

United Kingdom

B15 2SG


Job description

Job responsibilities

What we offer:

NHSBT promotes flexible working opportunities where the role will allow.

27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions ‎

We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Job description

Job responsibilities

What we offer:

NHSBT promotes flexible working opportunities where the role will allow.

27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions ‎

We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Person Specification

Qualifications

Essential

  • Educated to NVQ Level 4 in a business subject or equivalent
  • Educated to OCS (RSA) level III in text processing

Experience

Essential

  • Previous experience of working with Senior Management in an advanced secretarial or administrative post.
  • Ability to analyse and present a wide range of management information.
  • Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)
  • Excellent interpersonal and communication skills having the ability to handle matters objectively when dealing with subjective and contentious information.
  • Excellent customer service skills, both verbally and in writing, handling queries in a diplomatic and tactful manner.
Person Specification

Qualifications

Essential

  • Educated to NVQ Level 4 in a business subject or equivalent
  • Educated to OCS (RSA) level III in text processing

Experience

Essential

  • Previous experience of working with Senior Management in an advanced secretarial or administrative post.
  • Ability to analyse and present a wide range of management information.
  • Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)
  • Excellent interpersonal and communication skills having the ability to handle matters objectively when dealing with subjective and contentious information.
  • Excellent customer service skills, both verbally and in writing, handling queries in a diplomatic and tactful manner.

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Birmingham Centre

Vincent Drive, Edgbaston

Birmingham

United Kingdom

B15 2SG


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Birmingham Centre

Vincent Drive, Edgbaston

Birmingham

United Kingdom

B15 2SG


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior PA

Emma Watkins

emma.watkins@nhsbt.nhs.uk

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time

Reference number

007599

Job locations

NHSBT - Birmingham Centre

Vincent Drive, Edgbaston

Birmingham

United Kingdom

B15 2SG


Supporting documents

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