Administrator - Clinical

Job summary

Working with the Head of Components Development, you'll make sure the group runs smoothly and effectively while acting as a key channel of communication between the senior manager and other colleagues within your directorate and across NHSBT and wider stakeholders. By helping the department make NHSBTs strategies on improved blood components a success, you'll also be playing your part in helping thousands of patients live better, fuller lives.

You'll be managing a busy diary, organising meetings, making travel and accommodation arrangements, including for international travel, and producing reports. Building strong working relationships with other departments and organisations will be crucial to your success. You'll have a proactive style, excellent communication skills and focused on looking for opportunities to reduce or improve administration.

Main duties of the job

In this very important role, you will support the Head of Department to ensure the Head and Department functions efficiently. Your responsibilities will include:

• Providing a comprehensive personal assistant/administrative service to the Head of Department.
• Diary management, arranging meetings, producing agenda, taking minutes and chasing progress on actions and updates.
• Acting as a central source of communication between the Head of Department and other Senior Managers in NHSBT and with agencies/contacts external to the organisation.
• Ensuring the smooth and efficient running of the office, enabling trust and confidence in the timely prioritisation and action of all administrative duties.
• Supporting and deputise for other secretarial / administrative colleagues as and when required.

On infrequent occasions you will be required to travel to other NHSBT and external sites, very occasionally requiring overnight stays. Appropriate notice will always be given.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job description

Job responsibilities

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

What we offer:

NHSBT promotes flexible working opportunities where the role will allow.

27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions ‎  

We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Person Specification

Qualifications

Essential

• NVQ L4 OR NVQ L4 (or equivalent) qualification in Business Administration or equivalent xperience in a business administration field.
• European Computer Driving Licence (ECDL) Part I & II or ITQ2, or CLAIT II, or OCR (RSA) level 3 in text/word processing or demonstrable work experience.

Experience

Essential

• Experience of working in a busy office environment, using office equipment, handling conflicting deadlines and priorities
• Proficient in Microsoft Office, including Word, Excel and PowerPoint, Teams and SharePoint.
• Experience in chasing progress on actions.
• Experienced in producing meeting agendas and minute taking.
• Experienced in preparing clear and concise reports.