NHS Blood and Transplant

Project and Operational Support – Business Partner

The closing date is 26 May 2025

Job summary

The NHS Blood & Transplant Technical and Scientific Development (TSD) team is a key team in the Blood Supply chain, performing a wide range of improvement and development projects to support the quality and safety of blood components for transfusion. We have an exciting opportunity for a candidate with strong operational change experience to support a key in-flight project within the Blood Irradiation TSD team. This role will be a 12-month secondment supporting two NHSBT Hospital Services departments through a departmental change, working closely with department managers and stakeholders to deliver the redesign of an operational area including relocation of equipment, improved layout, limited construction and process flows as required. The role will involve change control, risk assessment management, and financial costing. There will be a requirement to document the site requirements plus national data gathering for future planning and engagement of a similar change at the remaining Hospital Services sites. You will be required to lead and deliver your area of work, provide expert advice and generate innovative ideas to support service delivery with minimal impact on the day-to-day operations of the Hospital Services departments. You will join a supportive team working towards the same goal and will have a significant degree of individual responsibility. It is therefore important that you are able to communicate well, organise your own workload &deliver independently

Main duties of the job

The primary role is to lead a Specialist area in the Projects and Operational Support Team as Subject Matter Expert Working with Operational teams, MDT, Quality Assurance and CI colleagues to support and provide advice on the document review process, using expert knowledge and organisational and leadership skills. Leading on the strategy and implementation of Software system improvements, using expertise to drive appropriate changes to optimise the service for the user. Contribute to the design, build, testing and training out of software improvements for the specialist area. Actively leading by example to enable a culture of engagement, support, collaborative working and continuous improvement, ensuring the specialist area is represented and has a national voice. Lead on or support projects or operational change within the specialist area providing specialist advice on suitable strategic options. To deputise for the Projects and Operational Support Lead and support the Project and Operational Support Managers and others in the specialist area as required.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Details

Date posted

18 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

006543

Job locations

England

England

England

BS34 7QH


NHS Blood and Transplant

Capitol Way

Dodworth, Barnsley,

South Yorkshire

S75 3FG


NHS Blood and Transplant

Plymouth Grove

Manchester

M13 9LL


NHS Blood and Transplant

New Street

Birmingham

B2 4DU


NHS Blood and Transplant

Charcot Road,

London

NW9 5BG


NHS Blood and Transplant

75 Cranmer Terrace

London

SW17 0RB


NHS Blood and Transplant

Filton

Bristol

BS34 7QH


Job description

Job responsibilities

lease view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

 

Job description

Job responsibilities

lease view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

 

Person Specification

Qualifications

Essential

  • Masters level qualification or equivalent relevant professional qualifications or equivalent demonstrable experience.
  • Leadership training .
  • Demonstrates commitment to own continued professional development (CPD)
  • Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Experience

Essential

  • Expert understanding of a complex blood service, and the specialist area within e.g. manufacturing, testing, hospital services.
  • Experience of involvement in complex projects and change processes.
  • Evidence of leadership and influencing.
  • In depth knowledge of own# area of work, systems and processes
  • Experience of preparing and delivering presentations and training and mentoring staff.
  • Experience of organising and chairing meetings.
  • Experience of managing a departmental budget or experience of working with budgets and the use of financial /activity information.
  • Experience of leading, developing and managing teams and influencing teams when not the line manager.
  • Demonstrates an understanding and knowledge of patient safety initiatives, strategies and risk management.
  • Demonstrates in depth knowledge and understanding of regulatory Quality Standards relevant to the area of work.
Person Specification

Qualifications

Essential

  • Masters level qualification or equivalent relevant professional qualifications or equivalent demonstrable experience.
  • Leadership training .
  • Demonstrates commitment to own continued professional development (CPD)
  • Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Experience

Essential

  • Expert understanding of a complex blood service, and the specialist area within e.g. manufacturing, testing, hospital services.
  • Experience of involvement in complex projects and change processes.
  • Evidence of leadership and influencing.
  • In depth knowledge of own# area of work, systems and processes
  • Experience of preparing and delivering presentations and training and mentoring staff.
  • Experience of organising and chairing meetings.
  • Experience of managing a departmental budget or experience of working with budgets and the use of financial /activity information.
  • Experience of leading, developing and managing teams and influencing teams when not the line manager.
  • Demonstrates an understanding and knowledge of patient safety initiatives, strategies and risk management.
  • Demonstrates in depth knowledge and understanding of regulatory Quality Standards relevant to the area of work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Blood and Transplant

Address

England

England

England

BS34 7QH


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Blood and Transplant

Address

England

England

England

BS34 7QH


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Projects and Operational Support Lead

Michelle Ray

Michelle.ray@nhsbt.nhs.uk

Details

Date posted

18 May 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

006543

Job locations

England

England

England

BS34 7QH


NHS Blood and Transplant

Capitol Way

Dodworth, Barnsley,

South Yorkshire

S75 3FG


NHS Blood and Transplant

Plymouth Grove

Manchester

M13 9LL


NHS Blood and Transplant

New Street

Birmingham

B2 4DU


NHS Blood and Transplant

Charcot Road,

London

NW9 5BG


NHS Blood and Transplant

75 Cranmer Terrace

London

SW17 0RB


NHS Blood and Transplant

Filton

Bristol

BS34 7QH


Supporting documents

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