Assistant Quality Assurance Manager

NHS Blood and Transplant

The closing date is 13 May 2025

Job summary

Whether your background is in pharmaceutical manufacturing or any other medical quality management or auditing field; few organisations offer the impact of NHS Blood and Transplant. You will work with teams the length and breadth of the country to implement ever-improving best practices. In doing so, making sure our blood, tissue and organ donations safely save millions of lives. NHSBT has the vision of saving and improving patients lives. This role will support this vision by providing you with the challenge and opportunity to play a key role in the maintenance, development, and continual improvement of the NHSBT Quality Management system thereby ensuring our products and services are safe. You will be an important member of a small local Quality Assurance team working as part of a wider regional team with opportunities to with many other operational departments in the organisation. A background in pharmaceutical or medical quality management would be useful in this exciting role but not essential. Its important you are also a consummate professional who can build strong relationships and ask the right questions while keeping an objective view of the work.

Main duties of the job

In this role you will support the Quality Assurance Manager (QAM) in the maintenance and development of the Quality Assurance function of the site. Your responsibilities will include: Day to day involvement with colleagues of varying levels of seniority in many departments and centres regarding all elements of the Quality system including adverse events, audit non-conformities, change control & validation, concessionary issue, recalls and (batch release in Liverpool) Developing relationships with external organisations including external Regulators and ensuring that any external requirements are incorporated safely into the Quality system. Working within the quality management system to support departments in maintaining compliance with the standards that we are regulated against. The three main regualtors being MHRA, HTA and CQC. Producing reports and leading quality review meetings with department managers as well as facilitating meetings to investigate adverse events to their root cause and identify effective actions to prevent re-occurrence Participating in Operational Improvement events using LEAN principles and projects or workshops to identify areas for and methods to improve the services we provide.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

006409

Job locations

NHSBT

14 Estuary Banks

Liverpool

L24 8RB


NHSBT

Holland Drive off Barrack Road

Newcastle upon Tyne

NE2 4NQ


NHSBT

Unit D, Capitol Way

Barnsley

S75 3FG


Job description

Job responsibilities

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Job description

Job responsibilities

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Person Specification

Qualifications

Essential

  • Masters level qualification. OR equivalent relevant, demonstrable qualification or knowledge and experience equivalent to Masters level.
  • Basic Management Qualification or short courses in line management. OR relevant experience in managing others.
  • Demonstrate commitment to own Continued Professional Development (CPD).

Experience

Essential

  • Extensive experience of working in a regulated environment e.g. Pharmaceutical Manufacturing, or equivalent.
  • Experience of quality audit and use of Quality Management Systems.
  • Understanding of relevant UK legislation and guidelines, e.g. Good Manufacturing Practice, Good Practice Guidelines for Blood Transfusion, ISO15189, General Data Protection Regulations and Freedom of Information; and any other appropriate statutory guidelines.
  • Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems.
Person Specification

Qualifications

Essential

  • Masters level qualification. OR equivalent relevant, demonstrable qualification or knowledge and experience equivalent to Masters level.
  • Basic Management Qualification or short courses in line management. OR relevant experience in managing others.
  • Demonstrate commitment to own Continued Professional Development (CPD).

Experience

Essential

  • Extensive experience of working in a regulated environment e.g. Pharmaceutical Manufacturing, or equivalent.
  • Experience of quality audit and use of Quality Management Systems.
  • Understanding of relevant UK legislation and guidelines, e.g. Good Manufacturing Practice, Good Practice Guidelines for Blood Transfusion, ISO15189, General Data Protection Regulations and Freedom of Information; and any other appropriate statutory guidelines.
  • Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT

14 Estuary Banks

Liverpool

L24 8RB


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT

14 Estuary Banks

Liverpool

L24 8RB


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Quality Assurance Manager

Jenny Chan

jenny.chan@nhsbt.nhs.uk

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

006409

Job locations

NHSBT

14 Estuary Banks

Liverpool

L24 8RB


NHSBT

Holland Drive off Barrack Road

Newcastle upon Tyne

NE2 4NQ


NHSBT

Unit D, Capitol Way

Barnsley

S75 3FG


Supporting documents

Privacy notice

NHS Blood and Transplant's privacy notice (opens in a new tab)