Job summary
We are embarking on a journey to improve our department and effect change for all our customers.
This crucial role will support the Estates and Facilities Manager in the day-to-day operational Facilities Management of Tooting and associated satellite sites. Managing a small team of Administrators and Contractors in providing a safe working environment for NHSBT staff, Donors, Contractors, and Visitors. The role is challenging and varied with no two days the same. Customer Service and a can-do attitude are essential for this role. Site visits to other centres and satellite sites is also a requirement for this role, therefore the ability to efficiently travel to these sites is important.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
Main duties of the job
In this role you will be reporting to the Senior Estates & Facilities Manager/Estates & Facilities Manager, responsible for managing the effective and efficient delivery of local site services and facilities on a day to day basis at NHSBT properties. Your responsibilites will include:
- Reporting to the Estates and Facilities Manager, you will be responsible for managing the effective and efficient delivery of local site services and facilities on a day to day basis.
- Providing a highly responsive and proactive service within a customer oriented environment where teamwork and communications, statutory compliance, budget control, performance management and business continuity are key to our success
- Acting as the primary point of contract for, and liaise with, local customers at numerous properties.
- Assisting in the management of staff, contractors and consultants to ensure the provision of high quality and efficient services to meet the needs of the NHSBT and its stakeholders.
You will be required to travel and spend time away from base, which will involve working irregular hours when required, with prior notice.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description
Job responsibilities
The Estates and Facilities Department covers a very diverse range of duties, which means that you would interact closely with employees and contractors on a wide range of matters
You will work as part of a small team who are customer focused and have a very proactive and can do attitude
You will contribute to saving and improving lives and what could be better than that?
What we offer:
NHSBT promotes flexible working opportunities where the role will allow.
27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Job description
Job responsibilities
The Estates and Facilities Department covers a very diverse range of duties, which means that you would interact closely with employees and contractors on a wide range of matters
You will work as part of a small team who are customer focused and have a very proactive and can do attitude
You will contribute to saving and improving lives and what could be better than that?
What we offer:
NHSBT promotes flexible working opportunities where the role will allow.
27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Person Specification
Qualifications
Essential
- Degree in Facilities Management, Building Services, Mechanical, Electrical Engineering or equivalent demonstrable experience
- Demonstrate commitment to own Continued Professional Development (CPD)
Experience
Essential
- Proven ability to identify and introduce best practice in all aspects of Facilities management including administration, maintenance both hard and soft services.
- Proven ability to work across functions and promote teamwork.
- Knowledge and implementation of Health and Safety regulations.
- Proven people management skills and experience.
- Proven experience in managing contractors.
- Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).
Person Specification
Qualifications
Essential
- Degree in Facilities Management, Building Services, Mechanical, Electrical Engineering or equivalent demonstrable experience
- Demonstrate commitment to own Continued Professional Development (CPD)
Experience
Essential
- Proven ability to identify and introduce best practice in all aspects of Facilities management including administration, maintenance both hard and soft services.
- Proven ability to work across functions and promote teamwork.
- Knowledge and implementation of Health and Safety regulations.
- Proven people management skills and experience.
- Proven experience in managing contractors.
- Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).
