Deployment and Transition Coordinator

Job summary

As Deployment and Transition Coordinator you will work with the wider Product team. You will also have the opportunity to work alongside stakeholders and external suppliers to influence changes to core systems. You will manage your own workload, working independently with support when needed. You will have the freedom to use your own initiative and develop your own ideas on ways of working and processes. No day is the same.

Main duties of the job

In this role you will be responsible for providing front line support for a national network of 600+ geographically diverse key systems and other core systems users, providing regular reports to line manager. Your day to day responsibilities will include:-

• Resolving and advising on training issues and Training System technical difficulties on first contact where possible or escalation to correct path for resolution.
• Maintaining a national database of training material and booking system for management and distribution of relevant documentation for systems releases or as required.
• Managing and maintaining a national database of training records for NHSBT core systems ensuring compliance with NHSBT QA, BSQR and MHRA guidelines.
• Managing all IT equipment movement for the Deployment and Transition Team and Key Systems Trainers, developing a robust audit trail to ensure compliance with national policies.
• Managing and maintaining the Key Trainer Verification List to ensure the appropriate training and competency of the Key Trainers, enabling them to deliver effective and permitted training to colleagues and ensuring appropriate access to core systems.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.