Lead Delivery Manager - Head of Product Centre

Job summary

If you are looking for a role in which you will be encouraged to explore your most ambitious ideas, then this is it! At NHSBT, we give our people the freedom to pursue their biggest concepts and in the process, our incredible workforce produces truly incredible results. Become a member of our world-class team and challenge yourself to go further than you ever have before in your career. The work of NHS Blood and Transplant (NHSBT) is vital to every member of our population, our work impacts on almost everyone at some point in their lives. It is therefore critical that we are equipped to handle whatever challenges we are faced with in the future, and our Clinical Services teams are at the heart of this work. Working collaboratively to create the most ambitious solutions that will benefit the thousands of people who need our support every year, we celebrate a forward-thinking approach to all that we do and it is against this backdrop that you could find the most interesting challenge of your career.

Main duties of the job

Clinical Services supports patients by providing a diverse range of testing laboratories, therapeutic services, blood stem cell collection and issue, and research and development activities. Supporting this cutting-edge, life-critical science requires a wide range of technology services that need to keep pace with the scientific and medical advances in these fast-moving fields. New systems will need to be added and existing systems will need constant updating and you will be responsible for these across the lifecycle. There are very few other jobs where you can use your skills and experience to save and improve the lives of patients with a whole range of diseases in the UK and across the world. At this level you will be expected to: Provide leadership and direction to all technology products in Clinical Services Deliver change through a test and learn approach, conducting user research to inform the development of alpha prototypes that can be tested with users before finalising scope and full implementation Have strong communication skills and engage senior stakeholders including members of the Exec Team, as well as managing relationships with third parties, contracted suppliers and service providers Line manage, coach and mentor delivery team, as well as matrix manage a transformation team (team of up to approx. 30) You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required(prior notice)

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.