Head of Service Delivery - Organ Donation

Job summary

The role of Head of Service Delivery, Organ Donation & Nursing is a diverse and multi-faceted post that requires a high level of attention to detail, experience, and expertise. The objectives of the role positively impact on all stages of the donation process and ultimately affect the number of lifesaving transplants.

You will act as an essential part of the management team, and as an individual autonomous practitioner leading and facilitating discrete pieces of work to support delivery of the donation service. Working closely with a wide mix of internal and external stakeholders and different departments within NHSBT, the role is integral to OTDTs change programme and as such is a satisfying and rewarding role.

Please be advised that this is a hybrid role. The successful candidate may be based at on one of our main centres in the UK, by agreement.

Main duties of the job

In this role you will be a key member of the Organ and Tissue Donation and Transplantation(OTDT) Leadership Team and have accountability for leading specific business initiatives arising from the Organ Donation and Transplantation 2030: Meeting the Need Strategy and clinical, legislative, DH or policy initiatives which support the efficient delivery of the Organ Donation Service in the UK. Your responsibilities include:-

• Interpretation and analysis of initiatives or policy/legislation changes to understand their impact on Organ Donation Services, making recommendations for endorsement by the Head of Operations and Assistant Director to take through to formal implementation of the service changes across the Organ Donation Service for the UK.
• Operational Management for national contracts and key performance management information as well as supporting communication and engagement both internally and across the NHS.
• Management and performance of the Service Delivery Nurse Specialist, Business Support Assistant, other posts to support attainment of the strategic objectives
• Providing specialised advice concerning the care, treatment of donors to Managers within the Clinical Service of Organ Donation and acting as an advisory specialist expert to UK national project and other Advisory Groups

You will be required to participate in a 24 hour, 365 days on call rota and maintain clinical credibility. You will be required to travel and spend time away from base, working irregular hours.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.