Healthcare Assistant – Plasma

Job summary

Our Plasma Collections team do incredible things, day in day out, and we are looking for a Healthcare Assistants to join our Plasma Collections Centres. It will be your job to make sure our donors feel safe, special, and well cared for, and to create an experience that they will want to return to time and time again. You'll get to contribute to improving patients lives by working under the professional leadership of our Operational Nurse Team Leader. You will have an opportunity to develop yours and your colleague's knowledge, skills and capabilities through continued observations and meaningful feedback to deliver the life-saving work.

Main duties of the job

• Welcoming donors on site at the start of their donor journey develop and maintain rapport and positive relationship with all donors throughout the process, includes pre-donation checks
• The collection of plasma at donation centres working in line with regulatory clinical requirements and operational performance standards After training and assessment, performing venepuncture (inserting a needle in the donors arm)
• Observing the donors wellbeing throughout the process, managing adverse events, raising any concerns through the appropriate escalation process, and promoting donor retention
• Handling plasma product bags, needles and a range of equipment on a daily basis
• Ensuring that the collected products safely meet the requirements of Good Manufacturing Practice ready for onward distribution to our manufacturing site, following instruction on clinical and standard operational procedures
• Actively participating in peer observation and feedback to support continuous development, continuous improvement, ensure donor safety and drive improved donor experience
• Prepare the Plasmapheresis machines and related equipment for use in accordance with guidance, ensuring that they are safe and fit for purpose following the standard operating procedure
• As we work and operate in a highly diverse environment, you will be expected to demonstrate NHS values, role modelling behaviours that drive inclusivity, safety, integrity, and respect for others always, striving to ensure the highest standards

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.