Learning Systems Administrator

Job summary

The Leadership, Performance and Culture Customer Services Team cover a diverse range of duties, interacting with many stakeholder groups, (internal and external), to support them with accessing learning services. Learning technology has become an important way in which NHSBT delivers flexible and learner centred content at scale. In this role you will work closely with the Learning Systems Operational Manager on the day-to-day development, co-ordination, maintenance and implementation of major learning systems for NHSBT.

Main duties of the job

Supporting the operational implementation, development, co-ordination and maintenance of major learning systems for NHSBT including integrations such as e-Commerce, Business Intelligence Reporting / Self Service Analytics, User Interfaces. Continuous improvement of learning systems used within the People Directorate by supporting the Learning Systems Operational Manager in co-ordinating system development requests to support NHSBTs learning systems use, driving enhanced service provision and process improvement. Providing support for LPC Customer Service staff and to operational managers and staff using our learning systems and associated tools to manage employee data; collaborating with other teams and leading the implementation of additional functionality and improved business processes in collaboration with other group services and operational functions. Working with the Digital Learning Manager and Digital Learning Consultants/Developers to deliver high quality learning projects. Develop support documentation for all NHSBT employees on the use of the learning systems and provide training support where required. This will include other administrators, facilitators, instructors, managers and service users. You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.