Healthcare Assistant - Blood Donation

NHS Blood and Transplant

The closing date is 29 September 2024

Job summary

NHS Blood and Transplant collects over 7,000 blood donations every day providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our donors, ensuring they receive exceptional, first-class care. We save lives but we don't work in hospitals. We collect blood from donors in Donor Centres and in our community. As a Healthcare Assistant Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. You'll play a vital role in saving and improving lives daily in an environment where every day is different. Well provide an extensive induction and training programme, including the Skills for Health Care Certificate which is recognised as a foundation to healthcare support throughout the NHS.

Main duties of the job

Your responsibilities will include:-

  • Taking part in training to learn how to insert a needle into a donors arm to achieve a blood donation unit.
  • Looking after our donors throughout their donation journey to ensure they have a positive experience and care.
  • Ensuring all documentation from donors is recorded, keeping accurate records throughout the session.
  • Encouraging donors to return by building relationships and delivering an exceptional customer experience.
  • Ensuring the safe handling and management of blood products, needles and a range of equipment.

Please note full-time and part-time hours available. The normal hours for this role are up-to 37.5 hours a week. The earliest start time would be 08:00 with a finish time of 16:50, if on a late shift you would be starting at 11:40 and finishing at 20:30. Weekend and bank holiday working will be required. You can expect to work some long hours, but you wont be working the same days each week. Well let you know in advance which days and hours you'll be working.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

004797

Job locations

NHSBT - Newcastle Centre

Newcastle Upon Tyne

United Kingdom

NE2 4NQ


Job description

Job responsibilities

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

Job description

Job responsibilities

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

Person Specification

Qualifications

Essential

  • Have a good standard of numeracy and literacy.
  • Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.

Experience

Essential

  • Have experience of dealing with the public.
  • Have experience of delivering a quality customer service.
  • Be willing to learn new technology skills and undergo digital training.
Person Specification

Qualifications

Essential

  • Have a good standard of numeracy and literacy.
  • Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.

Experience

Essential

  • Have experience of dealing with the public.
  • Have experience of delivering a quality customer service.
  • Be willing to learn new technology skills and undergo digital training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Newcastle Centre

Newcastle Upon Tyne

United Kingdom

NE2 4NQ


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Newcastle Centre

Newcastle Upon Tyne

United Kingdom

NE2 4NQ


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Senior Charge Nurse

John Townsend

john.townsend@nhsbt.nhs.uk

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

004797

Job locations

NHSBT - Newcastle Centre

Newcastle Upon Tyne

United Kingdom

NE2 4NQ


Supporting documents

Privacy notice

NHS Blood and Transplant's privacy notice (opens in a new tab)