Lead Quality Specialist

Job summary

An exciting opportunity has arisen to undertake the role of Lead Quality Specialist (may be equivalent to Head of Quality in other NHS organisations) in NHS Blood and Transplant (NHSBT). We are looking for an experienced senior leader who is enthusiastic and passionately strives for improvement and excellence.

NHSBT has a vision of a world where every patient receives the donation they need. It will achieve this by maintaining high quality and caring standards of products and services, whilst utilising its expertise.

The post holder will be responsible for developing, implementing, and monitoring an effective, safety focussed and compliant quality management system (QMS). The successful candidate will be assigned to a Directorate or function (e.g., Technical Assurance, Blood Supply, Clinical Services, Plasma, Quality Management Systems etc), whilst providing support for other areas of the organisation as appropriate.

The post holder will be a key member of the Quality senior management team (Q-SMT), supporting the Quality Directorate in achieving its strategic objectives, whilst also ensuring our core business as usual activities are maintained and improved. The successful candidate will be required to horizon scan, provide guidance and support based on best practices, develop a culture of collaboration, innovation, informed questioning and challenging, trend analysis triangulation, risk awareness, proportionate response and proactively engage with quality improvement.

Main duties of the job

The post holder will be required to:

• Providing visible senior leadership and oversight of the quality and safety agenda in collaboration with other stakeholders, e.g., Risk, Business Continuity, Clinical Governance, ensuring attainment of real improvements for patient and donor safety.
• Leading portfolio(s) or key programmes of work arranged within a Directorate or across the organisation, supporting quality management, improvement, and safety system approaches as designated.
• Providing line management of staff, teams, or functions within portfolio or across a matrix.
• Provide safety compliance and regulatory expertise to operational areas for business-as-usual activities, and where we are developing new services and products.
• Taking ownership and accountability for the status of the QMS aligned with the supported Directorate, and ensure it is maintained and developed.
• Develop, implement, monitor, and improve the necessary quality expertise and systems required primarily by the supported Directorate(s) to deliver an efficient and effective, nationally consistent, and accredited QMS and GMP system. The post holder will ensure a validated QMS is always maintained to provide safe and efficacious products and services for patients and donors.
• Support the Assistant Director of Quality and Regulatory Compliance in the development and delivery of a Quality Strategy which support NHSBT and its delivery and safety focus.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you will join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.