Donor Recognition Assistant

NHS Blood and Transplant

Information:

This job is now closed

Job summary

This is a brand new role which is critical to our future success and in saving and improving lives. You will be involved in both office based and field based activities where you can use your communication skills to recruit members of the public to become blood donors. There will be opportunities for you to find out about blood collection, the processes we undertake to ensure the blood is safe and the life saving products we make from our donations.

Main duties of the job

In this role you will be required to:- Ensure blood and platelet donors at specific milestone donations are recognised at a Donor Recognition ceremony, in line with their preference. Manage Component Donation recognition events within component donation sites. Order stock from, and liaise with, the Strategic Marketing function to ensure adequate milestone awards are available for regional needs. Manage and respond to donor complaints, compliments and suggestions. Ensure maximum publicity is gained from Recognition presentations, including the collation of media coverage and donor satisfaction, cascading reports on media gained per event to the Regional Community Engagement Manager and other nominated departments. Attend and manage recognition ceremonies within the region. You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice.

About us

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever

Date posted

12 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

004483

Job locations

NHSBT

Manchester Centre

Manchester

United Kingdom

M13 9LL


Job description

Job responsibilities

 

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever

 

This vacancy will close at 23:59 on 28th July 2024.

Interviews are anticipated to be held on 6th August 2024 – subject to confirmation

For informal enquiries please contact – Name: Joanne Walker, Contact Details: Joanne.walker@nhsbt.nhs.uk

Job description

Job responsibilities

 

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever

 

This vacancy will close at 23:59 on 28th July 2024.

Interviews are anticipated to be held on 6th August 2024 – subject to confirmation

For informal enquiries please contact – Name: Joanne Walker, Contact Details: Joanne.walker@nhsbt.nhs.uk

Person Specification

Qualifications

Essential

  • Minimum of GCSE grade C or above including English and Maths or equivalent qualification eg NVQ Level 2, BTEC level 2.
  • Demonstrates commitment to own continuous learning and development.
  • Possess a valid driving licence, allowing you to drive in the UK.

Experience

Essential

  • Experience of working in a busy office environment, using office equipment, handling conflicting deadlines and priorities.
  • Knowledge of marketing.
Person Specification

Qualifications

Essential

  • Minimum of GCSE grade C or above including English and Maths or equivalent qualification eg NVQ Level 2, BTEC level 2.
  • Demonstrates commitment to own continuous learning and development.
  • Possess a valid driving licence, allowing you to drive in the UK.

Experience

Essential

  • Experience of working in a busy office environment, using office equipment, handling conflicting deadlines and priorities.
  • Knowledge of marketing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT

Manchester Centre

Manchester

United Kingdom

M13 9LL


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT

Manchester Centre

Manchester

United Kingdom

M13 9LL


Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Regional Community Engagement Manager

Joanne Walker

Joanne.walker@nhsbt.nhs.uk

Date posted

12 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

004483

Job locations

NHSBT

Manchester Centre

Manchester

United Kingdom

M13 9LL


Supporting documents

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