Deputy Donor Records Manager

Job summary

This is a great opportunity to manage a team of dedicated clerical officers responsible for updating and maintaing NHSBTs Donor/Donation Database The postholder will play an active role in the day to day running of a busy department tasked with processing large amounts of work acurately, and within agreed timescales. The postholder will play an active role in developing best practice in a department commited to team working and continuous improvement. The postholder will play an active role in developing software and lean processes for day to day operation

Main duties of the job

In this role you will assist the Donor Records Manager by supervising the Donor Records team. This will involve Overseeing the quality and accuracy of their workloads for completion within our agreed timescales Supervising the team including overseeing annual leave, sick absence, mandatory training and personal development Monitoring, maintaining and promoting Quality Standards in accordance with NHSBT policy and liaise with Quality Assurance department to ensure that all audits, both internal and external will be passed, with particular reference to Good Manufacturing Practice Liaising with Laboratories and Clinical Support Team at all levels to ensure the safe release of blood products Acting as Key Pulse Trainer for the department. Providing support to our internal customers Deputising for the Donor Records Manager as required You will be required to participate in a public holiday/Bank Holiday cover rota The role may also involve occasional travel to other NHSBT and external sites

About us

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever