Assistant Quality Assurance Manager - Plasma for Medicine

Job summary

Whether your background is in pharmaceutical manufacturing or any other medical quality management or auditing field; few organisations offer the impact of NHS Blood and Transplant (NHSBT). You'll work with teams the length and breadth of the country to implement ever-improving best practices. In doing so, making sure our blood, tissue and organ donations safely save millions of lives.

As you'd expect, our quality management and compliance systems are crucial to our success. You'll be their champion: keeping licenses up to date, helping teams follow guidelines, recording and reporting on evidence, and managing audits. Anything and everything that keeps us working in the most efficient and safest way. There'll be some time behind a desk; but this is really a people-centric role. We'll expect you to meet teams, government agencies and regulators, develop tailored solutions and respond to any incidents. A background in pharmaceutical or medical quality management would be advantageous and, ideally, a relevant post-graduate qualification (or equivalent). It's important you're also a consummate professional who can build strong relationships and ask the right questions while keeping an objective view of the work.

Main duties of the job

• Working with the Quality Assurance Managers and Quality Project Specialists to maintain compliance with all relevant licensing and accreditation standards for the plasma programme and improve service delivery to customers by working in partnership with all stakeholders.
• Developing subject matter expertise in specific plasma processes and deliver training of these processes to the wider Quality Directorate.
• Deputising for the Quality Project Specialists and assist Lead Quality Specialists and the Head of Quality Assurance & Regulatory Affairs when required.
• Day to day involvement with colleagues of varying levels of seniority in many departments and centres regarding all elements of the Quality system including adverse events, audit non-conformities, change control & validation, concessionary issue and recalls.
• Developing relationships with external organisations and ensuring that any external requirements are incorporated safely into the Quality system.
• Producing reports and leading quality review meetings with department managers as well as facilitating meetings to investigate adverse events to their root cause and identify effective actions to prevent re-occurrence
• Participating in Operational Improvement events using LEAN principles and projects or workshops to identify areas for and methods to improve the services we provide.

About us

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It's an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever.