Donor Centre Administrator

Job summary

To join the team, youll need experience of managing a busy office in a service or people-focused environment, maintaining electronic and paper-based records and processing documentation. All round administration skills with a good grasp of Microsoft Office, Spreadsheets and Databases. With excellent organisational and prioritising skills, you should be a relationship-builder with a positive, flexible approach to your work.

Main duties of the job

You will be working as part of a team to ensure that enough donor appointments are booked to collect the required blood groups on a daily basis to ensure patient requirements are met You will provide an outstanding level of customer service as the first point of contact for donors and visitors at the donor centre or via phone or email You will be the expert user in a variety of computer based applications, including established software packages (e.g. Microsoft Office) and internal software for which you will be trained You will provide a comprehensive administrative service to the donor centre to ensure the overall provision of a high quality and value for money service Working hours: Monday, Tuesday, Thursday 11am-8pm; Wednesday, Friday, Sunday and bank holidays 8am-5pm.

About us

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever