Job summary
Healthshare
is a successful provider of clinical and diagnostic services to the NHS and
private sectors across various locations throughout the country.
We
have a fantastic opportunity within Healthshare Clinic West London for Head
of Clinical Services. The successful
candidate will lead and oversee clinical services, including outpatients, inpatients, endoscopy, theatres and imaging. Ensuring clinical excellence
and a consistently high standard of quality is delivered to our patients,
professional and national standards must be met.
Main duties of the job
The role will carry responsibility for leading on clinical governance, embedding best practice and driving continual improvement. The Head of Clinical Services will manage and have oversight of the clinical and non-clinical teams, requiring demonstrable management skills and the ability to support those line-managing their own teams. The ideal candidate should have previous experience within a similar role.
About us
We're an independent healthcare provider, with established roots in muscular-skeletal health and diagnostics, founded by expert NHS clinicians who recognised a way to improve things.
Our approach means that whether it's speed, flexibility, efficiency or quality, every aspect has been carefully considered to surpass expectations. This is why we've been a trusted partner of the NHS for over ten years, and the provider of choice for countless private patients.
We work with integrity. When it comes to collaboratively delivering care, relationships are key. Whether we're interacting with each other, our partners or our patients, we're always open and honest. Every key decision is based on clear process and informed by evidence.
We act with empathy. Everyone who is here, is here because they care about people. We always try and put ourselves in the shoes of whomever we're interacting with and treat people with compassion and consideration.
We inspire with passion. It's hard work, but we absolutely love what we do. There's no room for a half-hearted approach to healthcare, it requires dedication, and that's what everyone here has. A Healthshare employee is enthusiastic, with a verve and panache that inspires others around them.
Benefits:
- 25 days annual leave (plus Bank Holidays) and option to buy/sell
- Private Healthcare (Benenden)
- Company Pension Scheme
- Life Assurance
- Blue Light Card
- Refer a Friend Scheme
- CPD Opportunities
- Wagestream
- Reward Gateway
- Cycle to Work Scheme
- Smart Tech
- EV Car Scheme
Job description
Job responsibilities
Key
Working Relationships
- The post
holder is professionally and managerially accountable to the Executive Director
and is expected to work closely with other staff and leads within the hospital
to ensure care delivery is safe and efficient
- Develop strong partnerships with key stakeholders both internally within
Healthshare and externally e.g. consultants, local NHS Trusts etc
- The post may
require, liaison with a range of health, social services and voluntary sector
personneland
members of other agencies
Clinical Responsibilities
- Strategies and plan for the clinical department according to company standards for excellent service and growth
- Ensuring teams are performing consistently to KPI's and service levels
- Monitor
compliance to legal guidelines, internal policies and quality standards
- Plan and
oversee all patient care or administrative operations and programs
- Identifying
areas for improvement and development both operationally and clinically
- Coordinate
and supervise staff providing constructive feedback
- Provide
personnel with clinical training and opportunities for continuous development
-
Working across
teams/functions to ensure any operational or clinical requirements continue to
be met and support Clinical Leads to achieve the same
Monitoring and Reporting
- The Head of Clinical services will monitor and
assist in the delivery of patient care and provide appropriate clinical and
managerial leadership throughout the department.
- The post holder will
act as a role model and mentor to clinical staff providing advice and support
to others to promote good practice consistent with legislation and hospital
policies.
Key Competencies
- Experienced
in acute clinical services and delivery of acute care;
- Previous
experience within a managerial role responsible for multiple departments;
- Registered
Nurse Level 1 or Registered practitioner / Diploma / relevant Health Speciality
Degree/ Degree Level qualification;
- Evidence
of relevant professional development, both clinically, managerially, preferably
evidenced by a registered qualification with the NMC, HCPC or GPC;
- Awareness
of NMC Code of Accountability and HCPC Standards of Proficiency and the HCPC /
GPC Standards of Conduct, Performance and Ethics and JAG accreditation
standards for endoscopy;
- Good
financial awareness, including business planning and budgeting;
- Head of
Clinical Services is responsible for providing clinical direction and strong,
professional leadership to all clinical staff including nursing, allied health
professionals and medical staff either directly employed or working under
practising privileges;
- Head of
Clinical Services must lead and drive the delivery of excellent clinical
standards of care within all clinical areas, driving a culture of patient
safety, clinical effectiveness and continuous improvement of the patient
experience;
- As a
member of the Senior Management Team, Head of Clinical Services must ensure the
hospital teams provision of safe, effective, caring and responsive patient
care in a safe, high-quality clinical environment in a way which maximises the
financial and operational performance of the hospital.
- Head of Clinical Services has a responsibility
to ensure all appropriate measures are taken to maintain, promote and safeguard
the wellbeing and interests of patients, employees and visitors
Job description
Job responsibilities
Key
Working Relationships
- The post
holder is professionally and managerially accountable to the Executive Director
and is expected to work closely with other staff and leads within the hospital
to ensure care delivery is safe and efficient
- Develop strong partnerships with key stakeholders both internally within
Healthshare and externally e.g. consultants, local NHS Trusts etc
- The post may
require, liaison with a range of health, social services and voluntary sector
personneland
members of other agencies
Clinical Responsibilities
- Strategies and plan for the clinical department according to company standards for excellent service and growth
- Ensuring teams are performing consistently to KPI's and service levels
- Monitor
compliance to legal guidelines, internal policies and quality standards
- Plan and
oversee all patient care or administrative operations and programs
- Identifying
areas for improvement and development both operationally and clinically
- Coordinate
and supervise staff providing constructive feedback
- Provide
personnel with clinical training and opportunities for continuous development
-
Working across
teams/functions to ensure any operational or clinical requirements continue to
be met and support Clinical Leads to achieve the same
Monitoring and Reporting
- The Head of Clinical services will monitor and
assist in the delivery of patient care and provide appropriate clinical and
managerial leadership throughout the department.
- The post holder will
act as a role model and mentor to clinical staff providing advice and support
to others to promote good practice consistent with legislation and hospital
policies.
Key Competencies
- Experienced
in acute clinical services and delivery of acute care;
- Previous
experience within a managerial role responsible for multiple departments;
- Registered
Nurse Level 1 or Registered practitioner / Diploma / relevant Health Speciality
Degree/ Degree Level qualification;
- Evidence
of relevant professional development, both clinically, managerially, preferably
evidenced by a registered qualification with the NMC, HCPC or GPC;
- Awareness
of NMC Code of Accountability and HCPC Standards of Proficiency and the HCPC /
GPC Standards of Conduct, Performance and Ethics and JAG accreditation
standards for endoscopy;
- Good
financial awareness, including business planning and budgeting;
- Head of
Clinical Services is responsible for providing clinical direction and strong,
professional leadership to all clinical staff including nursing, allied health
professionals and medical staff either directly employed or working under
practising privileges;
- Head of
Clinical Services must lead and drive the delivery of excellent clinical
standards of care within all clinical areas, driving a culture of patient
safety, clinical effectiveness and continuous improvement of the patient
experience;
- As a
member of the Senior Management Team, Head of Clinical Services must ensure the
hospital teams provision of safe, effective, caring and responsive patient
care in a safe, high-quality clinical environment in a way which maximises the
financial and operational performance of the hospital.
- Head of Clinical Services has a responsibility
to ensure all appropriate measures are taken to maintain, promote and safeguard
the wellbeing and interests of patients, employees and visitors
Person Specification
Qualifications
Essential
Skills
Essential
- Awareness of quality issues
- Commitment to Customer Care
Experience
Essential
Knowledge
Essential
- Clinical Governance
- Patient experience
- Patient safety
Person Specification
Qualifications
Essential
Skills
Essential
- Awareness of quality issues
- Commitment to Customer Care
Experience
Essential
Knowledge
Essential
- Clinical Governance
- Patient experience
- Patient safety
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
