Job summary
We are seeking to recruit a
highly motivated, enthusiastic Healthcare Assistant for our Central London
diagnostic services which covers Victoria, Pimlico, and Earls Court. Successful
applicants will mainly work across one site in this area however flexibility is
required. To succeed you must have excellent communication skills and a
flexible, proactive approach to delivering first class diagnostic services and
patient care. The post holder will work closely with Sonographers, supporting
them with patients during their clinics. Training is provided and further
career development opportunities throughout the company.
Main duties of the job
- Ensuring
the smooth running of clinics
- Assisting
in the care and comfort of patients
- Assisting
Sonographers during examinations
- Ensuring
the clinical room is prepared prior to the start of clinical sessions
- Using the
patient information systems (Soliton/PACS)
- Monitoring
and maintaining adequate stock levels and ordering supplies
- Ensuring
and maintaining a patient centred and quality focused approach to all aspects
of work
- Ensure
patients have access to a chaperone at all times
- Uphold Healthshares
professional standards policy
- Uphold
data protection and patient confidentiality at all times
About us
We're an independent healthcare provider, with established roots in muscular-skeletal health and diagnostics, founded by expert NHS clinicians who recognised a way to improve things.
Our approach means that whether it's speed, flexibility, efficiency or quality, every aspect has been carefully considered to surpass expectations. This is why we've been a trusted partner of the NHS for over ten years, and the provider of choice for countless private patients.
We work with integrity. When it comes to collaboratively delivering care, relationships are key. Whether we're interacting with each other, our partners or our patients, we're always open and honest. Every key decision is based on clear process and informed by evidence.
We act with empathy. Everyone who is here, is here because they care about people. We always try and put ourselves in the shoes of whomever we're interacting with and treat people with compassion and consideration.
We inspire with passion. It's hard work, but we absolutely love what we do. There's no room for a half-hearted approach to healthcare, it requires dedication, and that's what everyone here has. Healthshare staff are enthusiastic, with a verve and panache that inspires others around them.
Benefits
- 25 days annual leave (plus Bank Holidays)
- Private Healthcare (Employer paid)
- Company Pension Scheme
- Life Assurance
- Blue Light Card
Job description
Job responsibilities
- Maintain
a high standard of care applying evidence-based practice
- Assist
diagnostic personnel in the care of patients to include treatment, preventative
care and patient education
- Chaperoning
and assisting patients who are being examined by a clinician
- Following
appropriate training, to ensure the cleanliness of any equipment used
- Communicate
effectively with patients, relatives, carers, the multi-disciplinary team and
significant others
- Communicate
with patients, clients and relatives on emotional and sensitive issues
- Act
as the patient's advocate
- Promptly
deal with equipment failure in accordance with Healthshares procedure
- Ensure
Healthshares policies are adhered to by all staff and report as necessary
- Safeguard
the health and welfare of patients and staff in all circumstances
- Effectively
use information technology for the benefit of patient care in accordance with Healthshares
Cyber Code of Conduct
- Comply
with the Healthshare complaints procedure
- Promptly
report all incidents or accidents involving patients or staff and take
appropriate action according to Healthshares policy
- Participate
in the administrative and professional responsibilities
- Ensure
stock items under are ordered and available in all consulting and clinical
rooms and assist with the correct management and stock control.
- Attend
and participate in meetings as required.
- To
manage own workload with limited supervision
Professional Development
- Take
ownership for development and learning of skills and knowledge
- Further
develop knowledge and skills by undertaking appropriate training and courses of
study
- Take
responsibility in maintaining a record of own personal development
- Work
with the operational support/manager with any new training requirements
Confidentiality
- In
the course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other matters.
They do so in confidence and have the right to expect that staff will respect
their privacy and act appropriately.
- In
the performance of the duties outlined in this Job Description, the post-holder
may have access to confidential information relating to patients and their
carers. They may also have access to information relating to the Clinic as a business
organisation. All such information from any source is to be regarded as
strictly confidential.
- Information
relating to patients, carers or the business of the Clinic may only be divulged
to authorised persons in accordance with Healthshares policies and procedures
relating to confidentiality and data protection.
Equal Opportunities
- The post
holder must at all times carry out his/her responsibilities with regard to Healthshares
Equal Opportunities Policy.
Health
and Safety
- Employees
must be aware of the responsibilities placed upon them under the Health and
Safety at Work Act 1974, to ensure that the agreed safety procedures are
carried out to maintain a safe working environment for patients, visitors and
employees. The post holder will be required to participate in Healthshares
annual Mandatory Training components.
No
Smoking Policy
- Healthshare
operates a no smoking policy.
Terms and Conditions
of Employment
- This post
is exempt from the Rehabilitation of Offenders Act 1974; this means that any
criminal conviction must be made known at the time of application. The post
will be subject to a criminal record check (DBS).
Review
of this Job Description
This is an outline job
description and should not be regarded as an inflexible specification.
Responsibilities will be reviewed periodically in line with service priorities
and duties may change or new duties be introduced after consultation with the
post holder. As a term of your employment, you may be required to undertake
such other duties and/or hours of work as may reasonably be required,
commensurate with your general level of responsibility with the organisation
Job description
Job responsibilities
- Maintain
a high standard of care applying evidence-based practice
- Assist
diagnostic personnel in the care of patients to include treatment, preventative
care and patient education
- Chaperoning
and assisting patients who are being examined by a clinician
- Following
appropriate training, to ensure the cleanliness of any equipment used
- Communicate
effectively with patients, relatives, carers, the multi-disciplinary team and
significant others
- Communicate
with patients, clients and relatives on emotional and sensitive issues
- Act
as the patient's advocate
- Promptly
deal with equipment failure in accordance with Healthshares procedure
- Ensure
Healthshares policies are adhered to by all staff and report as necessary
- Safeguard
the health and welfare of patients and staff in all circumstances
- Effectively
use information technology for the benefit of patient care in accordance with Healthshares
Cyber Code of Conduct
- Comply
with the Healthshare complaints procedure
- Promptly
report all incidents or accidents involving patients or staff and take
appropriate action according to Healthshares policy
- Participate
in the administrative and professional responsibilities
- Ensure
stock items under are ordered and available in all consulting and clinical
rooms and assist with the correct management and stock control.
- Attend
and participate in meetings as required.
- To
manage own workload with limited supervision
Professional Development
- Take
ownership for development and learning of skills and knowledge
- Further
develop knowledge and skills by undertaking appropriate training and courses of
study
- Take
responsibility in maintaining a record of own personal development
- Work
with the operational support/manager with any new training requirements
Confidentiality
- In
the course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other matters.
They do so in confidence and have the right to expect that staff will respect
their privacy and act appropriately.
- In
the performance of the duties outlined in this Job Description, the post-holder
may have access to confidential information relating to patients and their
carers. They may also have access to information relating to the Clinic as a business
organisation. All such information from any source is to be regarded as
strictly confidential.
- Information
relating to patients, carers or the business of the Clinic may only be divulged
to authorised persons in accordance with Healthshares policies and procedures
relating to confidentiality and data protection.
Equal Opportunities
- The post
holder must at all times carry out his/her responsibilities with regard to Healthshares
Equal Opportunities Policy.
Health
and Safety
- Employees
must be aware of the responsibilities placed upon them under the Health and
Safety at Work Act 1974, to ensure that the agreed safety procedures are
carried out to maintain a safe working environment for patients, visitors and
employees. The post holder will be required to participate in Healthshares
annual Mandatory Training components.
No
Smoking Policy
- Healthshare
operates a no smoking policy.
Terms and Conditions
of Employment
- This post
is exempt from the Rehabilitation of Offenders Act 1974; this means that any
criminal conviction must be made known at the time of application. The post
will be subject to a criminal record check (DBS).
Review
of this Job Description
This is an outline job
description and should not be regarded as an inflexible specification.
Responsibilities will be reviewed periodically in line with service priorities
and duties may change or new duties be introduced after consultation with the
post holder. As a term of your employment, you may be required to undertake
such other duties and/or hours of work as may reasonably be required,
commensurate with your general level of responsibility with the organisation
Person Specification
Aptitude and abilities
Essential
- Excellent communication and interpersonal skills
- Flexible, reliable and responsive to change
- Ability to communicate effectively with all members of the multidisciplinary team
- Proven customer care skills
- Ability to maintain high standards of care
- Experience of working in a team and managing time constraints
- Understanding of the issues regarding accountability and delegation
Circumstances
Essential
- Flexible approach to work
- Willingness to further develop knowledge and skills
Desirable
- Maintenance of personal professional profile and CPD
Person Specification
Aptitude and abilities
Essential
- Excellent communication and interpersonal skills
- Flexible, reliable and responsive to change
- Ability to communicate effectively with all members of the multidisciplinary team
- Proven customer care skills
- Ability to maintain high standards of care
- Experience of working in a team and managing time constraints
- Understanding of the issues regarding accountability and delegation
Circumstances
Essential
- Flexible approach to work
- Willingness to further develop knowledge and skills
Desirable
- Maintenance of personal professional profile and CPD
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
