Job responsibilities
Job Purpose:
The Health Care Assistant will work under the direct supervision of the clinical lead and undertake tasks and duties delegated by the operational lead and or clinical lead.
They will work collaboratively with the diagnostics multi-disciplinary team to maintain a high standard of care under the direction of the operational manager, following the Company's policies and procedures at all times.
Accountabilities:
- Maintain a high standard of care applying evidence-based practice
- Assist medical/diagnostic personnel in the care of patients to include treatment, preventative care and patient education
- Undertake, record and follow guidelines for tasks for which appropriate training has been received
- Following appropriate training, undertake the collection, storage and dispatch of pathological specimens including intravenous blood samples, swabs, smears etc and ensure the cleanliness of any equipment used
- Perform any investigatory procedures requested by the consulting clinicians
- Communicate effectively with patients, relatives, carers, the multi-disciplinary team and significant others
- Communicate with patients, clients and relatives on emotional and sensitive issues
- Ensure the safe custody, supply and administration of drugs and therapeutic substances in accordance with Healthshares policy
- Participate in clinical audit or reviews of patient care, as required
- Participate in benchmarking activity in the clinical area
- Act as the patient's advocate
- Promptly deal with equipment failure in accordance with Healthshares procedure
- Demonstrate competency and teach others about the safe and effective use of equipment in the clinical area
- Ensure accurate notes of all consultations and treatments are recorded on the clinical computer system as appropriate
- Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Clinic
- Ensure Healthshares policies are adhered to by all staff and report as necessary
- Be efficient in managing emergency situations including directing other members of the multi-disciplinary team
- Safeguard the health and welfare of patients and staff in all circumstances
- Effectively use information technology for the benefit of patient care in accordance with Healthshares Cyber Code of Conduct
- Comply with the Healthshare complaints procedure
- Promptly report all incidents or accidents involving patients or staff and take appropriate action according to Healthshares policy
- Participate in the administrative and professional responsibilities of the practice team
- Deal with requests from patients and clinical staff for health information leaflets
- Work with colleagues in the team on the development of current and new services to the clinic
- Ensure stock items under are ordered and available in all consulting and clinical rooms and assist with the correct management and stock control of clinical drugs under the direction of qualified nursing staff
- Attend and participate in Clinic meetings as required.
- To actively participate in the NVQ process, mandatory training and other additional training relevant to the role
- To manage own workload with limited supervision
- Manage staff rosters if appropriate in the absence of the operational manager/clinical lead
- Be a First Aid Representative for the Clinic
Provide treatment services including but not limited to:
- MRI and X-Ray assistance
- Measuring and recording blood pressure and pulse
- Height/weight/Body Mass Index measuring and recording
- Chaperoning and assisting patients who are being examined by a clinician, when required
- Provide nursing treatments to patients in participation with consulting clinicians or independently to agreed protocols
- Assisting with minor out-patient surgical procedures
- Assist Consultant Radiologist with US and CT guided therapeutic joint injections
- Assist trained professionals with health screening programmes
- Assist with the training of junior staff
Professional development
- Maintain continued professional development as deemed useful or necessary for professional development and in accordance with professional registration requirement
- Take ownership for development and learning of skills and knowledge
- Further develop knowledge and skills by undertaking appropriate training and courses of study
- Take responsibility in maintaining a record of own personal development
- Work with the operational manager and clinical lead with any new training requirements
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers. They may also have access to information relating to the Clinic as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers or the business of the Clinic may only be divulged to authorised persons in accordance with Healthshares policies and procedures relating to confidentiality and data protection.
Equal Opportunities
The post holder must at all times carry out his/her responsibilities with regard to Healthshares Equal Opportunities Policy.
Health and Safety
Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees. The post holder will be required to participate in Healthshares annual Mandatory Training components.
No Smoking Policy
Healthshare operates a no smoking policy.
Terms and Conditions of Employment
This post is exempt from the Rehabilitation of Offenders Act 1974; this means that any criminal conviction must be made known at the time of application. The post will be subject to a criminal record check (DBS).
Review of this Job Description
This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties be introduced after consultation with the post holder. As a term of your employment, you may be required to undertake such other duties and/or hours of work as may reasonably be required, commensurate with your general level of responsibility with the organisation.
