Prescribing Clerk Bellevue Surgery

Job description

Job responsibilities

The Prescription Clerk provides support to our Clinicians in the receipt and preparation of repeat prescriptions for our patients and works very closely with Pharmacy and Administrative teams. You will be the main point of contact for enquiries about prescriptions from patients and community pharmacies. As the main contact for this enquiries, a good telephone manner and excellent communication skills are essential.

The Prescriptions Clerk is a member of the administration and clerical team, assisting in the repeat prescription process, because of the nature of this role you will work closely with our experienced pharmacy team. The post holder must be flexible and able to support duties of other members if the administrative team, including reception cover.

To thrive in this role you will enjoy utilising your exceptional organisational and prioritising skills, combined with excellent attention to detail. Problem solving on a day to day basis around issues relating to your work, you will also enjoy working closely as a team to achieve objectives and ensure that your prescription workload is managed in a timely manner.

Key tasks and responsibilities will include; managing telephone enquiries and dealing with patients

promptly, managing repeat prescription requests and generating computerised prescription requests

using our clinical IT system ,EMIS.

Bellevue is a large Practice with 20,000 patients, 6 Partners, 9 Salaried GPs, 10 Nurses, 3 Pharmacists, 1 ANP, 1 Mental Health Nurse and 25 Reception and Administration Team.

Key Tasks & Responsibilities

Duties will include coordinating and preparing repeat prescriptions for our patients, data entry onto patient records, and liaising with patients and community pharmacies. The tasks and responsibilities to be undertaken may include any or all of the items in the following lists, dependent on current and evolving practice workload and staffing levels

Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.

Delivering an efficient prescription service and ensuring service targets are met and errors are minimised.

Comply with legal and professional requirements, accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions.

Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternatives.

Expedite urgent prescriptions to help ensure a safe and responsive service for our patients.

Respond to enquiries from patients and pharmacies in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face to face and maintain precise records of the communications.

Provide an efficient administration service as part of a team to ensure the smooth running of the prescription support to our clinicians.

Ensure you are keeping patient information updated and that patient information is secure and kept confidential at all times.

Bring any queries to the attention of the relevant clinician, to include under and over usage.

Build good working relationships with local pharmacies to help enable our prescription service.

Create tasks and assist clinicians in managing document workflow relating to prescriptions.

Escalate any problems to your line manager or practice manager.

Provide regular support for members of the Administration & Reception team

Undertake training as requested to support safe and effective services for the practice.

Carry out any other duties as may reasonably be requested by the GPs,practice manager,line manager.

Person Specification

Qualifications

Essential

• Experience will be an advantage

Desirable

• N/A

Experience

Essential

• Experience of working in prescriptions within a GP practice

Desirable

• NONE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Bellevue Surgery

Belle Vue Terrace

Newport

Gwent

NP20 2WQ

Employer's website

https://gpwales.co.uk (Opens in a new tab)