Secretary - Vauxhall Surgery

Job description

Job responsibilities

Typing of all doctors referral letters and medical reports and invoices. Recording same in patients computer notes.

Liaising with hospital consultants and patients as required

Receiving incoming and initiating outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries,

Keeping register of all requests for medical reports from insurance companies for patients applying for insurance, directing requests to appropriate doctor, copying reports, completing payment details and sending to insurance companies and maintaining current file of copy reports.

Monitoring all requests for medical reports for patients from employers, insurers, solicitors etc, directing requests to appropriate doctor, agreeing fees with doctor and person making request, typing/copying handwritten reports and sending to employers, insurers, solicitors etc with invoices as required.

Monitoring all requests for patient notes, directing requests to appropriate doctor, agreeing fees with doctor and person making request, copying notes and sending to insurance companies/solicitors with invoices as required.

Producing posters for health promotion and notices for patient information for use within the practice.

Attending weekly practice meeting and taking of and distributing minutes.

Summarising of patient's medical records.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) including English

Desirable

• RSA II or equivalent typing qualification
• Medical terminology training
• Evidence of continuing professional development

Experience

Essential

• Previous experience in a medical secretarial or administrative role
• Experience of working in a GP practice or healthcare setting
• Experience of audio typing and minute taking
• Experience of handling confidential information
• Experience of dealing with external agencies (e.g. hospitals, insurers, solicitors)

Knowledge and Skills

Essential

• Excellent typing and word processing skills
• Proficient in Microsoft Office and clinical systems (e.g. EMIS, Vision)
• Understanding of medical terminology
• Ability to manage workload and prioritise tasks effectively
• Strong written and verbal communication skills
• Ability to produce professional documents and promotional materials
• Discreet and respectful of confidentiality
• Reliable and punctual
• Flexible and adaptable
• Team player with a positive attitude
• Commitment to equality and diversity
• Willingness to undertake training and development
• Ability to work additional hours if required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Vauxhall Practice

Vauxhall Lane

Chepstow

Gwent

NP16 5PZ

Employer's website

https://gpwales.co.uk (Opens in a new tab)