Job summary
Hourly Rate: £15.11
32 hours a week
Mumbles Medical Practice is looking for an experienced, enthusiastic and motivated person to join our team.
We are looking for an exceptional, all-round deputy practice manager with excellent communication skills, who will work closely with the Practice Manager to provide leadership and support to the practice staff. We have 5 GPs, an Advanced Nurse Practitioner and 3 Practice Nurses and administration team plus additional staff
The ideal candidate will have experience of working in the NHS, you will need to be adaptable day by day and to understand and respond to the dynamic nature of the role. This includes being able to balance the needs of the practice and our workforce with the challenge of providing good quality healthcare for our patients.
Please get in touch with Caroline Jones, Practice Manager on 01792 401927 for more information or an informal chat.
Main duties of the job
This role requires the ability to work as part of a team with confidence and resilience. You will need to be adaptable day by day and to understand and respond to the dynamic nature of the role. This includes being able to balance the needs of the practice and our workforce with the challenge of providing good quality healthcare for our patients.
You will be closely supported by the practice manager, and will work closely with our senior administrator, senior receptionist, receptionists and clinical team.
About us
Mumbles Medical Practice is within walking distance of the pretty village of Mumbles which is full of character and charm to the west of Swansea Bay. The practice serves a patient population of 7700 patients. The current Practice team consists 5 Partners, Advanced Nurse Practitioner and 3 part-time nurses who are supported by the admin team.
Job description
Job responsibilities
Management of services required to meet contractual, quality and safety expectations
People/staff management and day to day operational management
Quality assurance and Information Governance
Providing a confident working knowledge of HR legislation, day to day management of HR issues, provision of contracts and ensuring DBS checks and references are in place.
Supporting the management team in the recruitment of staff
Managing complaints, compliments, learning events compliance
Data collection, reporting and patient feedback
Working with admin and clinical staff to ensure QOF targets are met
Supporting the provision and future development of the practice and patient services within the local community.
Ensuring equitable access to health care for our patient population including minority groups
See attached job description for full details
Job description
Job responsibilities
Management of services required to meet contractual, quality and safety expectations
People/staff management and day to day operational management
Quality assurance and Information Governance
Providing a confident working knowledge of HR legislation, day to day management of HR issues, provision of contracts and ensuring DBS checks and references are in place.
Supporting the management team in the recruitment of staff
Managing complaints, compliments, learning events compliance
Data collection, reporting and patient feedback
Working with admin and clinical staff to ensure QOF targets are met
Supporting the provision and future development of the practice and patient services within the local community.
Ensuring equitable access to health care for our patient population including minority groups
See attached job description for full details
Person Specification
Qualifications
Essential
- NVQ Level 4
- RSA - typewriting/word processing
Desirable
Experience
Essential
- Supervisory/managerial experience
- Experience of using payroll/accounting software
Desirable
- Experience of working in NHS
Person Specification
Qualifications
Essential
- NVQ Level 4
- RSA - typewriting/word processing
Desirable
Experience
Essential
- Supervisory/managerial experience
- Experience of using payroll/accounting software
Desirable
- Experience of working in NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).