Job responsibilities
Accountable to: Directly responsible to the Partnership.
DUTIES AND RESPONSIBILITIES
To deliver highly effective medical care to the practice population.
Provide services commensurate with the GMS contract
Prescribing in adherence to local and national guidelines
Effectively manage long term and acute conditions
Complete administration tasks in a timely manner, including referrals, repeat prescriptions and other associated administrative tasks.
Undertake telephone triage and duty doctor roles.
Accurately maintain clinical records in conjunction with good practice, policy and guidance.
To work collaboratively, with an equal share of the practice workload.
Adhere to best practice as recommended through clinical guidelines and audit processes.
Contribute to the successful implementation of continuous improvement and quality initiatives within the practice.
Accept delegated responsibility for a specific area (or areas) of the QAIF/Enhanced Services.
Attend and contribute effectively to practice meetings as required.
Participate in the development and maintenance of the practice including; clinical governance and training.
Ensure compliance with the appraisal and revalidation process.
Commit to self learning and instil an ethos of continuing professional development across the practice team.
Support the training of medical students as required.
Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure.
Review and adhere to practice policies at all times.
Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times.
Participate in practice audits as required.
Participate in local initiatives to enhance service delivery.
Participate in the review of significant and near-miss events applying a structured approach.
REGISTERED HEALTH PROFESSIONAL
All employees who are required to register with a professional body, to enable them to practice within their profession, are required to comply with their code of conduct and requirements of their professional registration.
SUPERVISION
Where the appropriate professional organisation details a requirement in relation to supervision, it is the responsibility of the post holder to ensure compliance with this requirement. If you are in any doubt about the existence of such a requirement speak to your Manager.
CONFIDENTIALITY:
Data protection is a top priority for the Company. The Data Protection Act places obligations on the Practice to ensure that data is processed lawfully and stored according to its strict provisions. You are required to uphold the Companys data protection policies when dealing with information about patients, carers, colleagues and other healthcare workers. Our work is of highly confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to your dismissal.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and special category data.
HEALTH & SAFETY:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
1) Using personal security systems within the workplace according to Practice guidelines.
2) Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
3) Making effective use of training to update knowledge and skills.
4) Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
5) Reporting potential risks identified.
6) Act as Chaperone when requested by clinician and in accordance with the Chaperone policy.
EQUALITY & DIVERSITY:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
1) Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with the Practice policies and procedures, and current legislation.
2) Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
3) Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.
PERSONAL/PROFESSIONAL DEVELOPMENT:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
1) Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional development.
2) Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
QUALITY:
The post-holder will strive to maintain quality within the Practice, and will:
1) Alert other team members to issues of quality and risk.
2) Assess own performance and take accountability for own actions, either directly or under supervision.
3) Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
4) Work effectively with individuals in other agencies to meet customers needs.
5) Effectively manage own time, workload and resources.
COMMUNICATION:
The post-holder should recognise the importance of effective communication within the team and will strive to:
1) Communicate effectively with other team members.
2) Communicate effectively with patients and carers.
3) Recognise peoples needs for alternative methods of communication and respond accordingly.
CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:
The post-holder will:
1) Apply Practice policies, standards and guidance.
2) Discuss with other members of the team how the policies, standards and guidelines will affect own work.
3) Participate in audit where appropriate.
The above list serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated by the development of this role as the practice develops, and the overall business objectives of the practice change.