Job responsibilities
JOB TITLE: HEALTHCARE ASSISTANT
SALARY: TBA
HOURS: 12-15 HOURS
Additional Benefits:
Continuation of NHS Pension Scheme
Professional development and support
Access to confidential employee wellbeing and advice service
Practice Profile:
We are a family friendly, flexible, supportive, urban GMS practice on the western outskirts of Cardiff with easy access to the M4 and Cardiff city centre.
Our practice:
9,200 patients
6 GP Partners and 2 salaried doctors
Partnership owned premises
Wide range of clinical services including minor surgery, coils and implants, care homes DES, anticoagulation, insulin initiation
Clinical pharmacists undertaking polypharmacy reviews, prescribing support and a chronic pain clinic
GP training practice
Medical student teaching
Excellent support from experienced clinical and admin teams
We are a leading member of the Cardiff South West Cluster working with local partners to explore how best to work in a collaborative way to maximise our patients wellbeing and benefit from the following:
MDT working with partner organisations and discharge Hub
Community connectors and social prescribing service
Paediatric teaching clinics and MDT discussions
Community garden
Specialist IT support
Our doctors are supported to maintain a range of external interests including Clinical Director roles in Diabetes, Cancer and Palliative Care.
The GP Practice is often first point of contact for healthcare. The aim is to provide an easily accessible route to care, whatever the patients problem. Since we often care for people and their families over extended periods of time, the relationship between patient, the Doctors and staff in the Practice is particularly important. All our staff, at all times are expected to behave in accordance with the Practice values, demonstrating commitment to the delivery of a high quality service to our patients.
Our Practice Values are:
We arekind and caring- we are welcoming, put people at ease, value other people's time and are compassionate
We arerespectful- we are understanding, attentive, helpful and appreciative
Wetrust and act with integrity - we listen, have clear communication, work as a team and speak up
Wetake personal responsibility- we are positive and professional. We excel in all we do and strive to keep improving
Our Practice Mission statement is, 'Health and wellbeing for all who live in our community'.
We aim to ensure that staff are appropriately trained and confident in the work they do and we provide opportunities to continuously learn, develop, gain job satisfaction and reach their full potential.
Job Summary
To assist the GPs and practice nurse team in the service and delivery of care management of the practice population. The job holder will work under indirect supervision of the clinical team.
Key responsibilities
Clinical practice
To deliver the highest standards of care to patients
Carry out baseline observations such as blood pressure, temperature and pulse rate and record the findings accurately
Support the wider clinical team with chronic disease management
Carry out BMI checks
Act as a chaperone as required
Undertake venepuncture
Administer vaccines flu, pneumococcal, shingles, B12 etc.
Carry out ECGs
Provide support during minor surgery as required
Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care
Communication
Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
Anticipate barriers to communication and take action to improve communication
Maintain effective communication within the practice environment and with external stakeholders
Act as an advocate for patients and colleagues
Team working
Understand own role and scope and identify how this may develop over time
Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence
Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team
Discuss, highlight and work with the team to create opportunities to improve patient care
Administrative Duties